Crystal Coast Pain Management Center

The new staff of Crystal Coast Pain Management has really got it together! Great care is a top priority!

Horrible admin staff. Don't file insurance timely. Fail to send out bill notices. Screw up how much you owe them. Send you final notice when you never received a billing statement. etc

They charged me for a urine screen despite the fact that they refused to see me. They had my appointment on the books for nearly a month and didnt request any records. I had to use the restroom snd they stated I had to do a urine screen. I hadn't even been out of the restroom for two minutes when I was informed that the Doctor would not see me because they didn't have the correct medical records. They stated that they were not charging my insurance and returned my copay. They do not do their urine screens in house they send them out. This sample should have been destroyed at the moment they realized that not only were they not seeing me that day but they would not be seeing me at all. They are charging me 140 for services rendered that I did not rquest. In my opinion they are commiting fraud and at the very least immoral and lacking in all compassion