Sakura Tokyo

Will never eat here again. Horrible Service! They overcharge you and steal your money (literally). We had a $130 bill and saw that they charged us $5.00 for a side of spicy mayo and eel sauce. I asked if my sushi rolls could have some spicy mayo and eel sauce drizzled over the rolls. The waitress asked if she could just give me a side because it would be easier for the chefs. Never did she say that it would cost $5.00. When we questioned our bill, the waitress was short with us and rude. The manager was even worse. Neither the waitress nor the manager apologized for the misunderstanding and just kept telling us we pay for spicy mayo. To make matters even worse, either the waitress or the manager pocketed $20 that we left for the bill. The manager ran after us into the parking lot yelling at us that we shorted them and he was calling the police. We told him go ahead and call the police. We waited for the police to arrive. Even the police think the manager is a pain (nicest way to put it) and calls them over frivolous things. Don't ever go here. They will overcharge you and steal your money.

I've been coming to sakura for over 10 years now and now that they have remodeled things its finally up-to-date and looking better than ever. Awesome food as always.

Let me start off by saying that I do love the food here. It's not as expensive as most restaurants and you get very decent portions. The problem is the waiting staff and the managers. They seem to have a sense of self-entitlement about them that they deserve a humongous tip.



I had been leaving no tip for a while because I did not have the extra money for it. After a while, the waitresses started acting moody toward me. One night, I forgot to add a tip to my bill and the waitress stormed off and got the managed. He proceeded to give me a lecture on how little the waitresses / waiters make and how I should tip. He also included a racist comment that went along the lines of "The only people who don't tip are Mexicans and Chinese, and you're not Mexican or Chinese, are you? I mean, I don't want to be racist, but..." What kind of a restaurant shakes you down for a tip?



A few weeks later I decided to give it another shot and returned. I left a 15% tip. Apparently, this wasn't good enough for the prissy American waitress, as she gave me a note as I left with another lecture on why I need to tip and going into pointless details as to how many steps she took to the kitchen to get my drinks.



I see this as horribly unprofessional. I am legally obligated only to pay for the food bill. It is my discretion as to whether or not I tip. If the staff is going to act like this, they do not deserve a tip. Needless to say, I will not be returning.