Rite Hook Towing

I got stuck at work in Millville and needed my van towed to CMCH. AAA called Rite Hook and while they ran late (I've never had any tow truck come on time), the driver was very nice and considerate. And the 35-40 min tow ride was spent in pleasant conversation. I didn't get the receipt, but didn't think about it or realize it till today. When I called the guy who answered was really nice and within a outlet minutes on the phone, he had resent my Square receipt. Great job!

Our insurance company called this place for us when we broke down on the highway. First they have us a two hour wait time (in 80 degree heat). Whatever, maybe they're busy... Three hours goes by- nothing. Then a message that they are 20 minutes out. Another 30 minutes passes, then another message that they are again 20 minutes out. ANOTHER 30 minutes and we get a call from the insurance company saying Rite Hook cancelled the tow. No explanation, no phone call to us. For those keeping score at home, that's four hours waiting on the side of the road, in the heat, for a tow company that then decided not to come. Screw these guys.
Called another company, took them 15 minutes.

I was broke down the highway in the rain for hours tried everyone i could think of then called this towing company and the young man skipped taking a break to eat and came and helped us right away Thank you Rite Hook Towing I will be calling them whenever I need a Tow again

Incredibly rude. I will make sure I never use these guys again. The guy came with a bad attitude. If you something personal happened to you you shouldn't reflect it onto the customer.