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05/27/2011
I would not even give this dealership 1 star. The first time I leased my car the salesperson left the dealership 1/2 way through the deal, but I did end up with the car I ordered at the agreed price. This time around, my car was never ordered, I was never informed that it was NOT ordered, and they are not honoring the original agreement.
General poor communication. Sales people do not call back in a timely manner. Great cars, but awful dealership in terms of customer service. Will not be getting my next BMW here!
Details
Phone: (877) 733-5136
Address: 699 Straits Tpke, Watertown, CT 06795
Website: http://www.bmwofwatertown.com
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