Vernon Hills Heating & Cooling

STAY AWAY FROM THIS CONTRACTOR. MY HUSBAND HIRED THIS MAN TO COME IN AND REPLACE A BOILER, A NEW HOT WATER HEATER, A NEW SUMP PUMP AND INSTALL 41 FEET OF NEW BASEBOARD IN CONNECTION TO THE BOILER. WE WERE TOLD THAT THE INITIAL INSTALL WOULD BE A DAY AND A HALF AT FIRST FOR THE BOLIER AND HOT WATER HEATER ALONG WITH SUMP PUMP. HE WAS AT OUR HOUSE FOR 6 DAYS AND SOMETIMES WOULDN'T LEAVE UNTIL 8 OR 9 P.M. AT NIGHT. MY HUSBAND TOOK ALL WEEK OFF OF WORK TO ACCOMIDATE THE OWNER OF THIS COMPANY. MY HUSBAND BOUGHT MOST OF ALL THE PARTS HE (TED, THE OWNER) NEEDED AND RAN TO HOME DEPOT SEVERAL TIMES A DAY TO GET TED SEVERAL PARTS HE NEEDED. MY HUSBAND ALSO PURCHASED THE HOT WATER HEATER, SUMP PUMP AND BATTERY BACK UP UNIT, WHICH MY HUSBAND HAS CALLED TED BACK SEVERAL TIMES ABOUT AND HE HASN'T RETURNED ANY OF HIS CALLS. THE SUMP PUMP IS NOT WORKING PROPERLY AND THE BATTERY IS LEAKING ACID OUT OF IT. WE HAVE TO KEEP ON UN PLUGGING THE SUMP PUMP AND PLUGGING IT BACK IN IN ORDER FOR IT TO SHUT OFF. HE WILL NOT COME BACK OUT AND FIX HIS MISTAKES SO WE ARE TAKING HIM TO SMALL CLAIMS COURT FOR DAMAGES. HE ALSO RUINED OUR BRAND NEW CARPET UPSTAIRS WHEN HE BLEED THE LINES. BLACK WATER CAME STREAMING OUT ALL OVER RUG. HE PROMISED MY HUSBAND THAT HE WOULD HAVE A PROFESSIOANL CARPET CLEANER COME OUT AND FIX THIS AND THIS WAS OVER A WEEK AGO. WE HAVE HAD NO RESPONSE FROM HIM. YOU ARE A DISGRACE TO HARD WORKING CONTRACTORS. WHAT KIND OF CONTRACTOR HAS THE CUSTOMER RUN AND GET THE PARTS FOR HIM ? THIS IS OBSURD AND I AM ALSO REPORTING YOU TO THE BBB. ROBIN & DARREN

The 'gentlemen' who owns this business will run with your money. a friend of mine has been saving money for years to build a house and found vernon hills heating and cooling do work on her home. when he was given the deposit he never showed up for the job, and refused to give her and her family the money back. Now he is MIA, doesnt have a liget address and the funny thing is, he is well known for doing this type of business but no one has reported him yet. (because after they cant find him!) Be careful of all businesses like this who require a deposit before working. I feel terrible for my friend and there is nothing she can do about it at this time.