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- General Info
- The Vac Shop is an insured store providing repairing services for vacuum cleaners, sewing machines, and other service appliances. Some of the top brands repaired by the shop include Hoover, Eureka, Electrolux, Oreck, Kenmore, Panasonic, Sharp, Compact, Clarke, Filter Queen, Rainbow, Sears, Royal, and Sanitaire. The Vac Shop also sells vacuum cleaner and sewing machine parts. The shop is based at Valparaiso, Indiana, and caters to LaPorte, Porter, and Lake counties.
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Reviews
11/07/2016
Ditto to what all the other 1 Star ratings are saying. No answering machine either to even attempt at communication. Guess I'll be playing search & rescue very soon
09/12/2016
I took in my vacuum and was happy with the service and price. I had a pleasant time and he told me he can do all kinds of work. He joked that he's an Emmit's fix-it shop like in the Any Griffith show including a free estimate for me every time.
01/15/2016
Guy is never there, never answers the phone, never fixes your machine, and is full of excuses. Worst service of any vacuum cleaner repair I've ever known. Am trying to rescue my untouched-for-over-a-month vacuum cleaner and get it away from him to someone else.
04/01/2015
Provided by SuperpagesDropped off had over a month. never once did they answer the phone during that month. even went there closed a number of times during their scheduled hours. Paid 20.00 just to get vac repaired and there was no repair!!! Trying to call them and of course no answer!!! THEY ARE TERRIBLE!!!
12/09/2014
Worst service ever. Had my vacuum for two months before I got it back. They never were in store and never answered calls. I would never go there again.
04/23/2014
Friendly at first BUT then didn't call when he said he would then I called 3 days in a row and no one answered the phone! My husband went to the store on Monday and Tuesday during listed business hours and no one was there! Angry, I went to get my vacuum, it hadn't been touched 3 days later! Don't waste your time! Took my vacuum to valparaiso vacuum company off 30 (by bmv complex) and they fixed it same day!!! Go there! Save your time and hassle with this store!
12/12/2013
Provided by SuperpagesTook my Dyson in to have a button replaced that released the hose from the attachment that had broken off. I dropped it off in August, and just received it back today. The owner kept telling me the part was on order, and was suppose to be delivered tomorrow, every time I stopped in to check on it. In fact, one time I went in and he told me it had been fixed - brought it home - to find out it hadn't been touched - the hose button was still broken. I go in today, and supposedly it had been fixed. I get it home, and all he did was take super glue and glued the hose to the attachment, then proceeded to glue the button on - like I wouldn't be able to figure this out. The WORST possible place you could take your vacuum for repair!!
04/20/2013
I went to his place of business to set up an appointment to look at our Central Vac System. He said he would call me to set up an appointment. Never called. I called him and asked for a return call...never heard from him. I will not use his services and would be reluctant to do so even if he called. If I needed him to return to repair or adjust something, how could I ever rely on him? I'm too busy to chase him down to give him my business. Called a competitor in Valparaiso...he came right out with no chasing involved. Giving it one star rating just because it will not allow zero stars.
11/12/2012
Provided by SuperpagesEvery part or supply I have ever needed, they had. They were cheeper than the factory prices.
03/02/2012
This friendly shop services all small appliances-- not only vacuums. My vacuum couldn't be repaired but I was able to buy another for the same price a repair probably would have cost and they are recycling my old vac for parts. Before you throw out that coffee maker or other small appliance come see this guy.
02/09/2012
Provided by SuperpagesTried to get motor brushes for my Moms vacuum several times-said they were ordered - never came in- gave up- buying new one!!!!
12/27/2011
Provided by Superpages35 dollars to clean and unclog my LG vac. Very reasonable price. Excellent customer service. It was ready for pick up the same day.
02/09/2010
Provided by SuperpagesCalled about a part for a vacuum they were no help, very short. Not a pleasant experience
Details
Phone: (219) 462-3641
Address: 1125 Calumet Ave, Valparaiso, IN 46383
Website: http://www.vacshopusa.com
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