Tri-City Transmission

I called to schedule the $78.00 diagnostic that they offer and as we scheduled the service. Randy told me that there could be multiple diagnostic fees, one for each problem diagnosed. I asked about it and he said you are not the type of customer we want (what one that is informed and asks questions in advance to better understand?) I explained that we have been a customer for years with no problems. He shared that I would have to speak with Dave the owner and he would have him call me. Dave left a message and I returned his call each of three days as he never returned my call. I explained that I did not understand why I was talking with him. He just stated that they can choose their clients and I am not one of them. REALLY? Sounded like they have things to hide from informed customers.....that is pretty much what I am finding in the reviews online. READ them before you deal with them....at least I was spared the bad customer service and poor service.

I took my 2001 Chevrolet Tahoe to Aamco Transmission with a shifting problem. Aamco said they would need to teardown my transmission to find the problem at a cost of $1200.00 plus add'l repair costs to repair the transmission.



I'm so glad i decided to make the call to Tri-City Transmission. Dave told me that the problem could be diagnosed without costly teardown of my transmission. I took my Tahoe to Tri-City Transmission and within the same day Dave called me back with a price of $942.00 to repair my problem with a Guarantee.



That was a year and 5 months ago and i am driving problem free.



Thanks to all the guys at Tri City Transmission, your the BEST!!



Mary Tisdale

Mesa AZ