Val Motors

I would not recommend this business to ANYONE I cared about. I do not know exactly what happened, but I know my friend/teammate's life was put in danger. She paid a large amount of cash for a 2005 VW Jetta, paid everything cash, only to find out the transmission was slipping on her way home. It was her first car purchase as well, and he was extremely rude about handling everything, very unprofessional. The trunk was also broken, and wouldn't shut all the way, popping open randomly while driving. He told her to "keep driving" and that everything was okay and it wasn't a serious problem. I had to pick her up an hour away because he said that there would be a rental car ready upon getting it fixed, and there was not. On the way there the transmission slipped and she was stuck going 20mph on the 101 towards Hollywood. She feared for her life as traffic was flowing rapidly. He made it seem as though she was overreacting. On top of all of this, trying to get it fixed was a hassle. He claimed that the warranty was not activated yet. He kept changing his story about how and when it was going to get fixed. Eventually she grew tired of driving back and forth, wasting her time and money trying to get the car fixed. He continued to be very rude and would not let her finish a sentence, constantly talking over her and our other friend who was present as well. He even went as far as to say "This is all your fault!" when a friend of his stopped by the lot and had to leave because he needed to deal with her. Once again, VERY UNPROFESSIONAL. She got her money back and lost $500 due to a "cancellation" fee. She is still currently waiting for her $446 warranty refund. If she doesn't get that, she will be taking him to small claims court and suing him for that fee, the cancellation fee, and everything else that he tried to get her for. DO NOT GO HERE FOR A RELIABLE CAR or an honest salesman. You won't find it.