Mower Medic

I never write reviews, and I never complain, but in this instance it deserves one, a one star. Customer facing manner could use a little polish. I had to call three times to check on mower for simple cable and blade replacement AFTER the one week time frame had passed. Service counter said they sent text, I did not receive a text, I had to go by shop to check and see if mower was ready. Phone service is terrible. To top it off, my bill was rather exorbitant, $96 for a cable, blade installed. Attendant indicated I was "only" charged 1/2 hour for labor, which seems fair. Upon leaving, I looked at my invoice, their labor rate is $100/hour. Wait, what? Am I seeing Sinatra, U2, a surgeon, or did I just visit a small machine/repair shop? Their labor rate seems very high for those type of repairs. My bad for not knowing this upfront, but it seems unconscionable this shop takes this approach. Take advantage of me once, I'll never be back. My advice is run the other way.

I don't usually write reviews unless they are good but I feel like this business deserves a one-star. I have talk directly to the assistant multiple times and left messages over a week and a half and attempted to give them my business. However the assistant keeps telling me someone will call me back and apparently they don't really care for the business. I would recommend you go elsewhere. Even if they do call you back chances that you will get your mower back are slim to none. If this option had 0 stars that's what I would rate them. It's surprising yelp has them at 4 star. Go read their 2 star reviews on Google. Dont go here.

I really like this place, I have meet there mechanics and they are top notch!

The Girls at the counter they no there stuff, I think they could repair the mowers.

They had my mower in and out and was the best it ever ran