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        (971) 701-2708CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1101 Van Ness Ave NESalem, OR 97301Write a ReviewWrite Review

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        General Info
        Delon Volkswagen is an automobile dealership that stocks an inventory of new and pre-owned cars, trucks and sport utility vehicles from Volkswagen. Its Volkswagen models include the Eos, Golf, Rabbit, Passat, Beetle, R32, Jetta and Touareg. The dealership's financial services include payment estimators and online credit applications. It also offers financial packages through various certified agents. Delon Volkswagen provides a range of automotive services, including oil changes, tire rotations, brake inspections, wheel alignments and collision repairs. It features a range of manufacturer-recommended parts and accessories. The dealership provides appointment scheduling and parts order placement options. Located in Salem, Ore., Delon Volkswagen is owned and operated by Delon Auto Center.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (503) 400-7031

        Toll Free: (888) 876-5702

        Services/Products
        Honda Volkswagen BMW Used Cars
        Brands
        BMW, Honda, Used cars, Volkswagen
        Payment method
        mastercard, visa, discover, amex
        Location
        We are located on Salem Parkway
        Neighborhood
        Central Area
        Amenities
        Free wifi internet, gourmet coffee, and knowledgeable experts.
        Languages
        English, Spanish
        Accreditation

        Honda of Salem

        BMW of Salem

        Volkswagen of Salem

        Other Link

        http://hondaofsalem.com

        Categories
        New Car Dealers, Auto Oil & Lube, Auto Repair & Service, Used Car Dealers, Used Truck Dealers, Wholesale Used Car Dealers

        Reviews

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        marryhughes

        01/28/2013

        Overall

        I had a wonderful experience at O'Brien Auto Group in Salem. I was looking for a used car, something with low miles that I could commute back and forth with from Salem to Portland.



        I was excited to find a pretty nice 2009 Honda civic with only 28,000 miles. I came in to test drive the vehicle and they really rolled out the red carpet for me. I really forgot what great customer service was like.



        I really want to commend Honda of salem, and the O'Brien auto group for their excellent customer service and how they really pulled out all the stops for me.



        Thank you,



        Marry

        Helpful(0)Flag
        blacktosa04

        01/12/2012

        Overall
        Volkswagen

        very friendly service out of their way to get me to work on time and get my car back to me or a rental

        Helpful(0)Flag
        aadof6

        08/31/2010

        Overall
        Bad sales management

        I just bought a used car thats under a limited warranty from the O'brien Auto dealership in Salem, Oregon. The car is Faily Nice, it does have few issues which i kindly addressed to the salesman. one of the issues in the car was fixed and the other main problem was ignored and Unprofessionaly handeled. there is one thing i still have a hard time believing, i had requested to talk the manager and after i met him. HE WAS THE WORST MANAGER EVER,EVER,EVER. he has no customer service whatsoever, he was blunt, rude and defensive. i was expecting him to listen to my concerns and my deep frustration but all he was doing is putting me down and reminding me the dealership didnt make any money on this deal thats why he cant spend anymore money fixing the car that was under warranty anyway. he actually hung up on me on the phone. I guess he was the sales manager, his name is " Mike". Seriously, i have no idea how he was qualified for such a position. the rest of the staff was all right. but because of this so called " sales manager, Mike", i totally regret going with O'brien auto group and i would not recommend it to anybody unless they improve their customer service especially towards frustrated and angry customers. After all, I am a customer and i deserve some respect and an ear to listen to my concerns

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        Details

        Phone: (971) 701-2708

        Address: 1101 Van Ness Ave NE, Salem, OR 97301

        Website: http://hondaofsalem.com

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