Fitness 19

I love Fitness 19! It's not a giant gym where you're anonymous, but large enough to have a good selection of machines. Also, the staff is nice and friendly. And then there's the price - extremely affordable. In a time with so much inflation, it's good to know that their affordable price will never change!

I like a smaller place/gym to work out and this Fitness 19 fits the bill. The staff is friendly; I know a lot of the other members. The personal trainers are excellent - especially Connie.

They make it really hard to cancel membership!!!!



The Staff is not very friendly and trying to cancel my membership was challenging. I tried to cancel my membership and they said I needed have it in writing. I asked if I could borrow a pen/paper to write it out and they said they didnt have anything. Then I told them I would go to my car and try to find a piece of paper/pen and they said it needs to be "more formal" (I am assuming they meant typing it) She suggested going home to do it and putting membership "on hold" until I came back with typed cancellation letter. She said "there are no fees to have it on hold". They ended up charging my credit card $17.50 when it was on hold. I put it on hold in November (its early January now) so $2.50 /a month to be on hold and a $10 annual fee. $17.50 on my credit card to have it on hold! I was never told this!!

I went in and talked to them about this but was still charged these "on hold " fees. Yes, cheap monthly membership to join this gym but ZERO customer service and integrity.