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Phone: (815) 226-5439

Fax: (815) 965-9832

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MB
Michelle B.

04/17/2017

Overall
Expertise
Professionalism

This is by far the best vet that I have ever been to in 40 years. The staff is friendly and accommodating and do their best to help whenever they can. Dr. Holm has answered her phone in the middle of the night to reassure me. She has squeezed my dogs and when they need help immediately. Even though I drive clear across town I will never go to another vet. I would recommend her to anyone. If you think money is her goal, try the overhead. Bills and staff must be paid.

SK
Sheila K.

07/13/2015

Overall

We had the worse experience at Auburn Animal Clinic with our dear dog. After treating him with medication for a disease, he suffered a stroke. When we took him in to put him out of his misery, they treated us terribly, We were told to keep him outside in the parking lot until our scheduled time, no one else was in the clinic at the time. I refused to leave my dog in their parking lot and proceeded to take him into the clinic. After asking to have him put out of his pain we were told he had a treatable disease and our appointment was really at 11:30, this was at 11:15. We had to insist he be euthanize we were not going to allow them to treat him any longer. I will NEVER take another one of my animals to that clinic and have them touch an animal of mine or anyone else I know. The doctor seemed much more interested in making money than the welfare of our precious family member.

EG
Erin G.

01/19/2015

Overall

Dr. Holm and her staff are absolutely wonderful. We sought her opinion after being told there was nothing we could do for our 5 year old lab's torn ACL. From the first moment we met Dr. Holm she did everything she could to make my anxious dog calm and relaxed. Never has a vet taken the time to do this for us. After the surgery she sent me pictures to assure me how my dog was doing and kept in contact with me through the recovery process. We are so thankful to her and her team for giving our dog a chance to be the healthy active pup he is.

NO
Nancy O.

12/27/2014

Overall

Dr Holm and her staff are great. Numerous times she has proven she knows what she's doing.

Thanks to her and her staff my boy made a full recovery. Keep up the great work.

DO
Dan O.

04/08/2014

Overall

all they care about is $ and not your pet. my dog was in need of care asap and all they could talk about is do i have money and i need this amount and $$$$$$!! she didn't ask one thing about how bad he was or what was wrong. she hung up on 2 times. money was no problem for me I wanted him in asap and we would talk about money when he was being seen. This is the 2nd time I have had problems there. This place is a joke. I took him to Animal Clinic of Rockford at 3444 nmain and for 10$ the seen him right then and gave me a 900$ discount!! so I will never go back here again. greed and rude people run this place.

brandi89

09/04/2012

Overall
Not a place that I would take ...

Not a place that I would take any of my pets to again. Earlier this summer I had a family emergency in Alabama and had to fly out of O'Hare on a Saturday afternoon when I called to have my both my dogs vaccination records sent to the place we boarded them I was told that it would be done immediately,. On Monday on of the employees from the boarding facility called and informed me they still had not received any information for my dogs. I called Dr. Holm's office immediately and was told that the Dr. had taken my dogs records home with her on Saturday afternoon instead of faxing them. Dr. Holm then got on the phone and informed me that I would have to come to the clinic to get my records because she wanted to be informed in person why I was switching vets. This completely threw me off considering that was not what I had asked. After again explaining what I needed I told her that I had to go as I was at a funeral home and needed to make some decisions about the funeral this made her particularly angry and she hung up after informing me she would not have time to fax the records over today as her afternoon was booked solid. Luckily the place we boarded our dogs had dealt with her before and was very cooperative with us.

gsd1forever

05/17/2010

Overall
money is all they care about

i use to take my 2 dogs to Auburn animal clinic . They put one of them on all kinds of meds thay said she was epileptic and had thyroid problems . I took there word for it ,i mean they are suppose to be vets . Well she just laid around and was very snappy ,so i figured i'm not gonna let her live like this . I took her off the meds (even though they kept telling me she would not make it ,if i took her off the meds) its been about 5 years now and she is doing great NO PROBLEMS . so no i do not take my pets there any more

Details

Phone: (815) 965-5586

Address: 2515 Auburn St, Rockford, IL 61101

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