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General Info
Please visit our state of the art appliance store with mini working appliances. Feel free to test drive your purchase before you make it. Check out our reviews on Google as we are one of the top tier, appliance, dealers, and installation companies in the region.
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BBB Rating
A+
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Brands
Fisher & Paykel, Maytag
Payment method
check, discover, master card, visa, cash, amex, paypal
Neighborhood
Downtown Redmond
Categories
Other Information

Price Range : Average

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Reviews

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m_chopper

06/26/2014

Provided by DexKnows
Overall
Exceptional Appliance Store!

Recently my countertop microwave started making like an arc welder. Fun to watch, but not a good thing. It was about 14 yrs old, so time to replace. After doing online research I went to several Big Box stores and became thoroughly frustrated. I then went back online to find a local appliance store. Frederick's Appliance (Redmond) looked like the place to visit.Shortly after I arrived a staff member came by to offer assistance, Despite this being a small sale he spent ample time with me discussing my needs and wants, He also showed me the models in the showroom, detailing the advantages and differences. He then made 3 recommendations, but left the decision to me. I chose one of the models, which was immediately ordered.I am completely satisfied with the unit I purchased. The sales process was a pleasure, which is rare in the appliance business. I wholeheartedly recommend Frederick's Appliance as a superior place to purchase appliances.

anonymous

10/09/2012

Provided by Superpages
Overall

After a mouse destroyed our gas range by pulling insulation out, we needed a replacement. I visited Frederick's Appliance after reading great reviews on Angie's List and doing quite a lot of online research. I knew I wanted the same brand/style to match the other appliances, and an upgrade from one oven to two, if that was possible in the same space. I browsed the store at my own pace and was offered help as soon I looked for it. It was incredibly nice to not be hounded when I walked in the door. The sales associate was very knowledgeable and professional. We discussed the possibilities, decided on the model, and scheduled the installation very quickly, but I never felt rushed or pressured. The price they offered was better than any price I had found online for that model,

anonymous

10/09/2012

Provided by Superpages
Overall

Frederick's provided excellent product information to allow us to purchase a refrigerator within our price range. They also accommodated our needs for delivery and installation within a tight schedule. Member Comments: We purchased a refrigerator from Frederick's Appliance Center to replace one that had stopped working. The sales representative was very knowledgeable and provided us with information on available products within our desired price range. She gave us time to think about our options and provided contact information to call her back when we were ready to make a decision. She went above and beyond to assist us to meet our tight window for delivery and installation as well. The delivery team was stellar. They gave me time to clean the space where the old unit had been and helped make minor modifications to the counter edge to allow the new refrigerator to be installed. I plan to use Frederick's for any future appliance purchases. They were wonderful.

EB
Eric B.

06/30/2011

Provided by DexKnows
Overall
The best appliance store on the eastside!

We have shopped other stores, big and small. Frederick's really has the selection, the staff, and the know how to get it done. We will be a Frederick's customer for life!

anonymous

08/18/2010

Provided by Superpages
Overall

The floor model refrigerator arrived with dents that they didn't have in the showroom. When my husband refused the shipment, the delivery person immediately got the sales manager on the phone who agreed to deliver a new, in box model for an additional $100. That model arrived in perfect condition. I then needed a new wall oven and returned to the same salesperson. When I asked about the pricing, he told me to call back in a few days to confirm because the manufacturer might have a price reduction. When I called back, he quoted me the new lower price. I thought that it was great that he told me to wait to see if the ovens would be on the list of lowered price items. They delivered for free and within the timeframe I was given. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

anonymous

08/18/2010

Provided by Superpages
Overall

Old dryer passed away. Decided cost of repair best applied to a new dryer. Was going to purchase a Kenmore from sears, but their web site had an issue and phone support was of no help. They did not care if I purchased from them. Angies list to the rescue. Saw Frederick's reviews. Called them and told them I did not want to kick tires, just wanted to purchase by phone. Described my needs (want a simple large capacity dryer that was in stock). The sales rep made a suggestion ... sounded good so I purchased it with installation and haul away of old dryer. The appliance was delivered the next day well within the 3 hour estimated time. The installer Scott pulled the old dryer, suggested a better way to set-up the venting ... which he did. Added the proper power cord to the dryer and installed it. The dryer was wider than the old one so he had to remove one inner door. A very nice experience. I had used a different major appliance firm before when I purchased several thousand dollars of appliances ... and the installation process was horrible and unsatisfactory. So it looks like Frederick's is the place for all our future appliance purchases. I did not rate the price because I did no price comparison. It may well have been the lowest price available for the dryer I purchased

summersnow61

06/30/2009

Provided by DexKnows
Overall
Trying to save a buck.

Great Customer Service. We are remodeling our home and they gave us a great deal on many new appliances. I was looking for someone else in the phone book and saw their ad so I called to compare price and I'm glad I did. We saved quite a bit and they were really great to work with. I wanted a very high end refrigerator and they were the best price from here to seattle. Great Showroom too.

EB
Eric B.

11/11/2008

Overall
Awesome service and prices

These guys are GREAT! Helped us with our complete remodel.Prices competitive, service Awesome! Can't say enough about my experience. 5 stars

anonymous

11/11/2008

Provided by Superpages
Overall

Great prices, awesome customer service. Came to our rescue with out any drama. Love'em

blues

12/27/2007

Provided by DexKnows
Overall
Horrible Customer service

Long story short: we were supposed to pick up a microwave but it was defected. They took off $50. Great? Wait. They told us to pick it up at their warehouse but to wait for their call, they never called so we expected it to be delivered with the rest of the kitchen appliances we purchased. It wasn't. We had a contracter there to install the microwave but since it wasn't delivered we wasted our money. After much negotiating they agreed to install it for free, yet they refused to give us the promised $50 off. LAME. We let it slide till their next stunt: they had installed the washer but didn't connect the hose properly so it leaked so bad that it damaged our downstairs neighbors' ceilings. They decline responsibility "because we tightened the valve ourselves", although we have 3 witnesses (licensed contractors & association person) and pictures as proof. They are shady. Found more bad reviews. They seem more interested in closing their sale than good customer service. Donot go there.

wmquan

11/28/2007

Overall
Extensive showroom, quality appliances

We have purchased a few appliances from Fredericks. They are fair and will encourage you to use any rebates that are available. There was one time when the installation guy didn't show up to work and I didn't get my dishwasher installed until a day late, but otherwise they have been fine.

EB
Eric B.

09/12/2007

Provided by Superpages
Overall

I recently purchased a house full of beautiful appliances from this company. They had the best prices, huge selection, and knew what they were talking about. They even put booties on when they delivered.

Details

Phone: (425) 885-0000

Address: 7509 159th Pl NE, Redmond, WA 98052

Website: http://Www.Fredericksappliance.com

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