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07/07/2019
We waited for our food to get delivered to the table, they forgot the egg in my egg mcmuffin. Just needed the egg added, but I waited 15 minutes for another one. Started getting mad then. Then get back to the table, still no drinks (ordered a latte and frappe). At that point I was steaming. I told the manager they needed to get their sh*t together, was refused service. Finally some nice young lady got the drinks, and after trying to get the manager's name, no one would give me her last name. But she finally calmed down enough to refund us our meal. I still complained to corporate. I'm not usually that person, but a half hour for a meal at McDonald's? Yeah, no.
The franchisee was supposed to call me, but I get some assistant instead, so the owner is probably some rich b*tch who cares less as long as their franchise is making money. I explained the issue, got the excuse that 5 people called in and there was one woman in the grill. I said I saw the one woman in the grill, but there were at least 5 up front, who could have made the drinks. I mean this particular McDonald's has like a 2.5 rating on FB, so there are issues. Anyway, I get a couple free meals, the coupons are coming in the mail. I didn't want free meals, and hopefully I can use them at a different McDonald's because this one sucks. It kinda wasn't worth the upset, really. Oh well.
Details
Phone: (270) 351-1400
Address: 110 S Dixie Blvd, Radcliff, KY 40160
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, cash, discover, master card, visa
- Price Range
- $
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Good for Kids: Yes
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