Physicians Reference Laboratory

Terrible billing service. I paid the last 2 bills and demonstrated proof of it coming out of my account and they cannot track on their end; hence, sending me billing notices of no payment. After spending about 20 hours on the phone with these folks, I now have to escalate to corp because of incompetence. Thank you for great, easy service.

I have used labCorp and Quest and Physician's Reference laboratory for many different tests that my doctor ordered. They used to be less money but are not any longer.

I have had my annual physical blood work done at PRL's location at 17201 E. 40 Hwy, Independence, Mo for several years now. i have always found them to deserve a 5 rating. Within 10 minutes they can do the paperwork, draw the blood, and let you be on your way. Yesterday, 2/16/12, Vicky had the Office open easily by their 7 a.m. opening time, which was perfect for me as I was on overnight fast. She had the insurance paperwork copied and my blood drawn within less than 10 minutes, and I never even felt the needle stick. I was also able to request a copy of the report be sent to me. This is a great contrast to going to a hospital lab, having to spend 1/2 to an hour just to register, then waiting time in line, using up at least an hour just for a routine blood draw. I really appreciate PRL. Thank you, and please compliment Vicky.