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        JG
        Jo carol G.

        09/27/2015

        Overall

        On Sept. 27, 2015 at 2 pm, I went through the drive thru to order our food. Of course, we had to pull over and wait for our food to be made. I didn't mind, even though there were no other drive thru customers at this time. Mean while my boyfriend needed to use the bathroom. So, he went into the dining area door. Where he was stopped by an employee. He ask where the bathroom was, he was told he could not use it. He told them we were waiting on our food through the drive thru to be prepared. He was told the bathroom was for dine in customers only. I am angered by the way he was treated. Not only that, they use English as a second language in this facility. They are employed in the United States, they should not assume that customers speak Spanish. We do not understand Spanish, and would appreciate being spoken to in our own language, English. They really need to work on their customer skills. I am sickened by the service we received today. I will drive out of my way to go to McDonald's in the future. Before I return to this one.

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        Details

        Phone: (405) 942-6023

        Address: 312 S Meridian Ave, Oklahoma City, OK 73108

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, discover, master card, visa, cash
        Neighborhood
        Central Oklahoma City
        Other Links

        http://www.mcdonalds.com/

        https://mcdonalds.smart.link/mjuu1ggdi

        https://www.mcdonalds.com/us/en-us/full-menu.html

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good For Family: Yes

        Good For Groups: Yes

        Good for Kids: Yes

        Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

        Wi-Fi: No

        Bike Parking: Yes

        Drive Through: Yes

        Attire: Casual

        Takes Reservations: No

        Outdoor Seating: No

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