Doug's Coin-Op Laundry

If you have to go to a coin op, this is the one to use. Clean, wifi, friiendly, booths to eat or write at while waiting, vending machines, restroom. Big wash out sink.

place has recently been updated and has great service. I would recommend :-)

Just dropped off my bed spread as I have for several years now. They have brand new machines and the place looks great! As always I was greeted by a very kind staff member and will be able to pick up my clean bed linens in a day or two. They are very reasonably priced and I am always pleased with their work!

do not us bad service no running machines staff using coin op for dropoff clothes so coin op customers cant use machines just a bad place since i left be manager in April im deeply sorry im just warning people

Well the place needs to be updated. The staff was very friendly. Washer left some stains on my brand new jersey. I dropped off my laundry on Saturday and it was ready before the time they stated (which is nice) HOWEVER, they charge me $40.00 for three bags of clothes. I won't be doing that or going back again

I now work here and management and everything has changed everyone there now is nice and we help when it's needed please stop back by we are so much better than the management before the general manager is Teresa managers are Stephen and Linda and there's me as an attendant Nick there's the owner Chris still and everything is much better please come by again well do much better than your previous experiences also we have free wifi now and everything is cleaner now and working better

I have filed a complaint with the Better Business Bureau because the new owner, Chris, will not reimburse me for laundry which they lost from their bundle laundry service. Thankfully, this process is almost at an end. For a full hamper of clothing, 14 shirts and 4 pairs of shorts, he offered to pay me only $150. He started out at $100. This is not even $10 per item lost. The shirts were all new and cost from $20-50 per shirt. The shorts cost at least $25.00 each. Since they don't give you a receipt based on weight or an itemized receipt, this is going to be fun to argue in small claims court. I would rather do my wash by hand in the bath tub than trust any clothing to this establishment. I was never aware that Doug and Lyn no longer owned the laundry until this loss occurred.

I've been going to Doug's for 15 years, mostly to have my bedding cleaned with thier overnite service. Since Doug, left I have never had such awful service! This sort of thing happens every time I go (and I have friends and co-workers that experience the same), but today it just hit me funny and I feel I need to share my experience. Linda, the Manager has always been THE RUDEST person you could imagine. You know the Seinfield show "The Soup Nazi", well, she's the "Laundry Nazi" but 10 fold! This morning I went in a little too early on my way to work, (she doesn't want you in there before 7, yet the door was unlocked so I went in around 6:58 thinking since it was unlocked maybe I'd be ok) BOY, what was I thinking!! She came out and says "SO, I see you went through the employees door, we're not open yet" (It's a double door, push one, pull the other). Granted, this lady doesn't remember me from Adam and treats everyone this way. I graciously said "I'm sorry, it was unlocked, I thought I could just drop this off", she says "well, all the lights aren't on, you'd think that would've been your first clue". I couldn't believe what I was hearing. So for the first time in 15 years, I walked out of Dougs Laundry and decided to find another facility. Unfortunately they may be the only game in the town of Bethany, but does that give you the right to be so rude?