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Reviews
07/02/2009
Our roof had been leaking for several months so I called O'Lyn on a Monday and the sales manager, Dan Lunney, came to the house just few hours later. He came back with a quote and product samples a week later. He was very informative, knowledgeable and pleasant to work with. He patiently educated us about the materials and process of roofing and how the job would unfold. He also explained to us the licensing and insurance that any roofer we were considering should have. Seeing samples of the products was especially helpful. Although their bid was about 10-15% higher than 2 other bids, we decided to go with O'Lyn for their superior materials and excellent customer service. The job was scheduled promptly and took less than 2 full days to complete. The crew worked diligently and were all polite and helpful when I had questions. Tom Olen and another "supervisor" (I don't know their actual titles), were on site frequently and provided us with their cell phone numbers in case of questions/problems. Dan also stopped by the job each day. The mess from 3 layers of roof was tremendous, but I was amazed at how thorough the clean up was. There was snow on the ground and the crew came back after the snow had melted to clean up any debris that had sunk into the snow. They also use a magnet to pick up stray nails. The crew was very careful about our neighbors' property and cars in our dense neighborhood. Two newly-planted shrubs were damaged during the work, but O'Lyn didn't hesitate to discount their cost from the final bill. And they even offered to paint the white metal edging around the dormer and flat roof so that it matched the house -- something that was not quoted in the job. Tom Olen did that work himself and each of the 2 times he returned to do it, he took another walk around the house to check for debris. I trust that the roof will no longer leak, but if it does, I also trust that O'Lyn will be responsive in dealing with any problems.
06/30/2009
Even though O'lyn Roofing was recommended by a good friend, I was still hesitant to put my trust in a contractor unknown to me. My home is over 250 years old and I knew there were bound to be "surprises" when the existing cedar roof was removed. Additionally, I was concerned that the complexity and fragility of an antique house roof required special handling. The O'lyn crew was punctual, hard working, and obviously very skilled. I would, without reservation, recommend them to anyone desiring a professional and quality roof installation.
06/29/2009
I was so impressed by the professional, courteous, and outstanding job that O'Lyn Roofing did on my roof. It started with a very impressive package, showing all the necessary information that I wanted to see, proceeding to the signing and scheduling of the work. It was done within 2 days. from soup to nuts. When I had questions I was greatly relieved to have them answered quickly and accurately. I would recommend this company to anyone who wants a quality job.
Thank You O'lyn
Details
Phone: (781) 769-2747
Address: 916 Pleasant St, Norwood, MA 02062
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