More Info
- General Info
- Founded in 1947, Silver Line Windows is one of the largest manufacturers of vinyl windows and doors in the United States. The company s products include aluminum, replacement, weather impact resistant, acoustic and commercial windows. Silver Line Windows serves builders, architects and homeowners. Its manufacturing facilities are located in New Jersey, Georgia, Illinois, North Carolina, Ohio, Texas and Massachusetts. The company has a staff of more than 5,000 people. Silver Line Windows has a partnership with the Department of Energy's ENERGY STAR program. Its online store sells a variety of apparel and accessories. Silver Line Windows operates as a subsidiary of Andersen Corporation.
- Extra Phones
Phone: (732) 435-0071
Fax: (732) 418-0190
TollFree: (844) 332-8288
- Brands
- andersen, energy star
- Location
- Silverline Building Products I
- AKA
Silver Line Building Products, LLC
Silverline Building Products Inc
- Categories
Reviews
11/24/2012
We are new to your company, and are very frustrated customers. We ordered our windows through Jarrod at Buchheit's in Herculaneum on November 2, 2012 because, after Jarrod checked with someone at your company, promised we would receive our order within 2 weeks. Your line of windows were promised to Buchheit's within two weeks by someone at your company. When the two weeks had passed (November 19), Jarrod called your company to find out where order was. At that time, Jarrod was told that our order would not be here until December 2, 2012, 4 weeks after placing our order. the person at your company used Thanksgiving as an excuse for the delay along with the manufacturing time it takes for you to fabricate a bay window. Jarrod was told that all of our windows are being held up until the bay window is manufactured, even though Buchheit's receives a weekly shipment from you every Monday. We could have had the windows by now through another manufacturing company within three weeks after we ordered them, because your company promised them to us in two weeks. The three weeks would have been today. Our next order will not be placed with Silver Line, a division of Anderson, due to lack of customer service and commitment to customers, until and unless we have the commitment in writing and with penalties involved if not received when promised by your company. If you care about customer service or your customers, you will respond to our email on Monday, November 26, 2012 with a solution to your problem which is satisfactory to both your company and us, your customers.
Details
Phone: (732) 435-1000
Address: 1 Silverline Dr, North Brunswick, NJ 08902
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