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Map & DirectionsDirections745 Bluecrab Rd Ste ANewport News, VA 23606Write a ReviewWrite Review

More Info

Crabbie says, "Don't throw it away, repair it!"

General Info
At Blue Crab Appliance Parts we strive to provide an expereience that sets us apart from all other businesses in the area. With our great customer service and willingness to go the extra mile, we look to provide every customer with the knowledge to replace parts on their own and when to call a technician. Please let us do the research for you and find the right part for your appliance.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (757) 223-7735

Brands
G.E., Goodman, Hotpoint, Kenmore, Manitowoc, Maytag, Scottsman, Whirlpool, York
Payment method
discover, all major credit cards
Location
We are off Canon Blvd on Bluecrab Rd. in Oyster Pointe Industrial Park
Neighborhood
Central Newport News
Amenities
Public Restroom, TV while we research your part, cold beverages
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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BW
Bobby W.

01/27/2018

Overall
Selection
Service

Called up with a problem and with a picture and time they came up with a part they had in stock. Very knowledgeable and excellent service. Thanks again guys.

DK
Derrick K.

09/10/2016

Overall

Absolutely great!
I purchased a part for my AC unit, I just couldn't get it to work, a technician on his way out stop by my house showed me what I did wrong in less then five minutes. GREATLY APPRECIATED
thanks Blue Crab Appliance Parts.
DD KING

MT
Marcus T.

07/26/2016

Overall
Service

Friendly staff that guided me through repairing a very old washing machine. Military discount offered. They were able to diagnose the problem right over the phone and saved me over $50 from just a service visit. Very grateful I found them.

FB
Fredi B.

01/17/2016

Overall

Blue Crab Appliance is a company you can trust! Dave Gillespie, owner, came to my house today ( Sunday) to replace my hot water heater. It has had 3 elements (installed by someone else) since Christmas Eve. I realized it was time for replacement so I called around and was referred by a friend to Mr. Gillespie. On his only day off he came to northern Gloucester and replaced my hot water heater! You'll not find a more personal, experienced and reasonable man - I will ALWAYS call Blue Crab Appliance for all my appliance needs! Many thanks, Mr. Gillespie!

NL
Nancy L.

11/28/2015

Overall

This is a company you want to do business with. Dave the owner of Blue Crab Appliance and his associate, provided us with exceptional service on Thanksgiving eve, they even opened the store for us on Thanksgiving day to ensure we had an oven that would work so that we could cook our Thanksgiving meal for our family! This is a company with real hometown values.....Thank you so much Dave!

anonymous

07/27/2013

Provided by Superpages
Overall

My Kitchen-Aid refrigerator stopped working today and I needed a part for it ASAP. Its Saturday and it was about noon, so I decided to try Blue Crab Appliance Parts. They not only were open but had the part in stock. To top this off they were very friendly and offered great advice. The refrigerator is working again and I did not lose any food. THANKS, I would recommend them to anyone!

kevin.hartsock

09/03/2012

Provided by Superpages
Overall

Outstanding service. I called on a holiday when the shop was closed, but the owner happened to be there. He asked what I needed and told me to come over. Thank you!--Kevin

anonymous

07/24/2011

Provided by Superpages
Overall

Owner was very helpful. They were closed on sunday but i caught him in the store on the telephone. He was able to look up my part, and then stuck around to wait for me to come from Williamsburg. He even gave me advice on how to install it.

anonymous

07/12/2011

Provided by Superpages
Overall

I was having trouble with my dryer not turning on and several places that I called told me I would have to buy a new part and have a technician replace it. The owner Dave told me what he thought might be the problem, how I could safely check it, and sure enough it was exactly what he thought. The best part was he gave me the advice and never told me I needed to buy anything. After I put my belt back on, the dryer ran good as new! Great customer service! I would recommend going here before going to Sears or any other major retailer. Thank You!!

echi

06/07/2011

Provided by Superpages
Overall

I needed a new drain pump for my Maytag Washer. First I called Sears Appliance parts in Hampton and they did not have it in stock. They were rude and kept trying to rush/pressure me to have them order it. I told them no because I was trying to find the part locally, the guy started laughing at me and said "good luck!" After a quick Google search for Hampton Roads appliance parts I found Blue Crab. All I can say is WOW! I don't think I have experienced better service in my life! They were extremely polite, had the part in stock, and took the time to make sure it was the part I needed. It was the last pump left and they put it on hold for me so I could pick it up after work. The price was fair (cost just as much online) and I didn't have to pay/wait for shipping. They also made sure to restock their inventory. Definitely going back to them for my appliance needs! I saved hundreds by repairing it myself, Blue Crab rocks!

anonymous

02/20/2011

Provided by Superpages
Overall

Amazing customer service! Will definitely keep their information handy for any future appliance needs I have! Thank you so much Blue Crab Appliance Parts!

anonymous

09/24/2010

Provided by Superpages
Overall

Blue Crab Appliance Parts had the parts I needed at a very reasonable price. Customer service was polite, helpful, and friendly. Nice doing business with you!

Details

Phone: (757) 223-7726

Address: 745 Bluecrab Rd Ste A, Newport News, VA 23606

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