Jamaca Me Tan

I have been coming to this location for over a year now. I find the owner very accommodating and helpful. Tanning beds are kept clean, and when a bulb goes out, just let them know,and it is fixed promptly. Signs are posted in the rooms when bulbs are new to warn you in case you want to shorten your tan time.

The assistant manage Lia is exceptional. Always a smile on her face. Very personable, and knowledgeable about every product in the salon.

I found the best salon in the Treasure Valley, and I've been to 3 other salons.

Don't hesitate to stop in and find out about their recent promotions. You won't be disappointed.

Giving this Meridian Jamaica Me Tan location one star is absolutely one star too many. I had the worst experience as a customer of any business I've ever visited today, and I do not make that statement lightly. My negative experiences are as follows 1) I wiped down the "sanitized" bed myself before tanning, and there was a yellow substance all over the cloth 2) I noticed the door didn't latch well to my tanning room at all - and the bed (level 3) appeared very old, with cracks all over the black base and clear plastic you lay on, and most importantly 3) I was treated extremely poorly and with sarcasm from the two employees that day upon my initial visit to tan and upon my return when I wanted to request a refund in person- the employee's names are Rachel (the manager) and Syndey (employee of two weeks) --- I was mocked, criticized, and yelled at in front of my husband and one other customer. When I asked to speak with the owners of the business, the manager refused to give me their contact information, stating, "They have like 10 kids and don't need you bothering them..." It was impossible to take Rachel seriously, as my husband and I were being demeaned, and not regarded as a valued customer with any of my requests for a refund, an explanation for the completely unprofessional behavior, or the contact information for the owner. Rachel even had the nerve to suggest my husband was there to "intimidate" her - likely as a tactic to scare us off... it was completely ridiculous and at that point - typical of her immature and unprofessional behavior. I couldn't believe my ears! I had to call the Boise location to request the phone number for the owners. Upon telling Rachel that I was going to contact Darren (the owner), she said (and I quote), "Oh, you think Darren's going to do anything!?" My husband (who stepped into the salon to witness how I was being spoken to) was appalled that such behavior even existed in a place of business. As business owners ourselves, we were nothing short of stomach sick at this unprofessional behavior by someone apparently holding the title of "manager," as well as a newly hired employee of two weeks! After speaking with Kim, the owner, later that day - she did express that she was embarrassed by the employees' behavior, and seemed willing to help me reach a resolution. To be done with this situation that had unfairly wasted much of my valuable time and energy, I offered to transfer my tans to another location in Eagle, which is out of my way, as I live in the far end of Meridian. After hanging up with Kim, I did not receive a feeling of peace like I had hoped by this considerate decision. I have concluded that I will never return to a location or further patronize a business that keeps employees (especially managers) who treat customers in such a horrific manner. To be yelled at and mocked with sarcasm was should never be tolerated by anyone paying their hard earned money to a business. Kim did mention she would speak to her employees about how to professionally address a customer, but as a business owner - no employee would continue working for me unless they addressed the customer (and my husband) with sincere apologies, at the very least. I wonder how Kim and Darren would feel about keeping the employees if she had witnessed what took place herself. In the end, I realize I inconvenienced myself by offering to move my tans to a location further away simply because I sympathized as a business owner, and Kim sounded like a decent person - but it didn't fix the real problem(s) - Rachel and Sydney. Consumers beware.