Shell

The most run-down store in Ludlow.
Always dirty, gas pumps that don't work right, air pump that takes your $1.50 only to find that it is broken - and worst of all it has a tiny, single outdoor restroom that is filthy & used as a smoking lounge.
Within shouting distance of 2 other, nicer places & a totally new place is 1/2 mile further - all with nice, clean restrooms.
PS: Don't dare to try & tell them about something bad as they will just chase you off the premises - I've seen it happen about the filthy restroom.