More Info

Brands
all
Payment method
debit, cash, all major credit cards
Neighborhoods
Newburg, South Side
Categories
Other Information

Parking: Lot

Reviews

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JC
Jane C.

09/18/2013

Overall

Best cell phone repair around!

They are personable and very fair with their pricing. Explained what they needed to do prior to repairing. No hidden costs.

This will be the only place I will go for my cell phone needs!

loree.garnett

09/15/2013

Overall
awesome customer service

I would highly recommend this place. They work on all types of phones. The service was fast only 30 minutes. And the price was totally affordable. My LCD screen was cracked and they fixed it fast.

mirso.fejzic

09/11/2013

Overall
sold and bought a new phone

Very friendly workers and no problems at all. I plan to come again. Very satisfied

lyken1963

09/11/2013

Overall
emergency repair

Phone dropped , went to store replaced assembly in less than 20 minutes.fantastic service and quality parts.android phone repair at its best

jinsin2000

09/11/2013

Overall

I can only speak for my personal experience with ITech Solutions, but I will say that it was a very good experience that I had when dealing with the two brothers who work at the store.



I took my Samsung Galaxy S2 into the store to see how much it would cost and how long it would take to get my phone repaired. The phone had quit charging; slowly shorting out and eventually would not turn on. ITech quoted me a price, which did not include a ‘diagnosis fee’ and told me they could repair my phone the same day. Instead of jumping on the offer, I still went ahead and took my phone to another repair company on Shelbyville road to compare what would the better deal and to ensure I did not spend unnecessary money. This company told me that in order to ‘doctor’ my phone, there would be a $35 diagnosis fee regardless of if I use them to fix the phone, and then it would take a day before they could diagnose the problem, much less to fix the problem that is identified. If I remember correctly, they did not do the repairs at their store as ITech did. It was an easy choice, and I decided to take my phone back to ITech Solutions.



ITech was able to replace the charging port the same day, and my entire experience was excellent from start to finish. I truly feel that the two associates were looking out for my best interests. I showed a strong interest in another phone while there, but I was told that it would still be my best option to have my Galaxy S2 repaired instead of me buying a new phone. They told me that I would save money and would still end up with a better phone than the one I was going to buy. The extra expense just was not necessary



A few days later I went back into the store and bought a battery from ITech and once again both brothers were very personable and helpful, and both remembered me and my situation in great detail. They made me feel as if I was a longtime customer that had been coming there fore years. Both gentlemen seem to be genuine, caring, and honest, as one could expect from a good business that provides honest service.

larry.junior3

09/10/2013

Overall
Great Day at i tech

I traded my exhibit for the lg optimus and i had no problems and the service was excellent. I reccomend this store to anyone looking for a great deal along with great service.

Overall
Great service

I had an iPhone 4 I came to I-tech solutions and traded in iPhone 4 for an iPhone 5 and payed a decent difference for it.

The guy that helped me took very good care of me and gave me different options so I could get the phone I really wanted.

Everybody come to this place, the phones aren't expensive and they give great service and will answer any questions you all have for them.

I will definitely come back if I decide to get another phone.

Gracias :))

NS
N S.

09/09/2013

Overall

Had 2 phones that needed repairs. I was worried about the cost to repair vs investing in a new phone. In both occasions



- Gave practical advice

- quoted affordable price

- same day service (in fact withiin an hour)

- Friendly

- Knew exactly what my issue was and how to fix it



I so far did not have any issues with any of the repairs, but if I had one, they seem to be ones who would stand by their work.

Overall

the customer service was awesome, there selection of phones were great and they also took my broken phone as part of the payment toward my new phone. definitely recommend them to anyone.

rashadedennis

09/06/2013

Overall
great service

I use itech when selling all my old phones and whenever getting repairs. I-tech is awesome and extremely helpful

jose.santoya.7

09/06/2013

Overall
i tech solutions el mejor lugar en louisville ky en reparacion de equipos electronicos

esta gente me han resuelto un gran prolema me dejaron el cell nuevo

quee0617

09/06/2013

Overall
fast service

fixing my samsung galaxy charging port ' fast with good price

need anything for your smart phone GO there ,

thank you I-tech

yarealdady

09/04/2013

Overall
Great service , Best prices

Fixed my I phone with great service and put all original parts back on phone..works like new...

bigticket42

08/28/2013

Overall
always taking care of

Fixed my phone with quick service and was very helpful. I will highly recommend

map.ndao

08/28/2013

Overall
One on the best in Louisville ky

This people are so cool ..good people im so glad that we have them in the city .. best of the best on phones or any type of electronic divise ...been living in Louisville my hole life but i never seen anything like thems ..thank you I- tech solutions

zoltana7

08/23/2013

Overall

Excellent experience here! I dropped my phone, breaking the internal screen. My carrier wanted to charge me $550 for a new phone because I wasn't eligible for an upgrade, I was able to just get my screen fixed here! Plus, they worked so quickly. I had my phone in less than an hour, even with other customers in the store. Thank you so much!

Details

Phone: (502) 749-8324

Address: 5715 Preston Hwy, Louisville, KY 40219

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