More Info
- Email Business
- BBB Rating
- Payment method
- visa, amex, discover, master card
- Neighborhood
- East Louisville
- Other Link
- Other Emails
- Categories
GalleryView all (2)
Reviews
04/24/2018
This internet service is by far the WORST. I live at Copper Chase Apartments in Greenwood, Indiana. I am supposed to get 15mbps and I have averaged 5mbps for the last 6 months, never been over 10 once. You call to complain and they do NOTHING. I've literally called so much trying to get this fixed they probably all know my name. It's always we will open up a ticket, you'll ask how long it'll take to get fixed and it's always "we're not sure, can't give you a timeframe". They love to blame the router, even if you have an eithernet cord blugged straight into the wall. Then they will try to reset the wall jack, which never works. Then they will send "engineers" out, these guys are clueless. Can't get a refund because you're locked into a lease with your apartment. They truly don't care about you what so ever, you're stuck paying for service thats based on lies. I will be seaking legal counsel over this. Discernity, don't even bother commenting back on this review to apologize. Your apology won't be sincere, it's only for show, don't waste the readers time.
06/02/2015
Discernity doesn't have server access and apparently has no control over the company that does. Took over four hours and all they can say is "ticket is still open and hasn't been looked at". I asked if there is anything they can do to check on the status and they said they couldn't. All I wanted to do was get my Xbox online. Takes most Internet companies 30 seconds while your on the phone with them but Discernity can't do it in 5 hours. Very disappointed!
Details
Phone: (877) 995-4675
Address: 2396 Sydney Ave, Louisville, KY 40205
Website: http://www.wisebuyingmall.com
People Also Viewed
- RCS Communications
4445 Robards Ln, Louisville, KY 40218
- Trifecta Telecom
2726 Hollywood Ter, Louisville, KY 40206
- Primo Computers
4156 Westport Rd, Louisville, KY 40207
- Dish Network
902 Dupont Rd, Louisville, KY 40207
- Baldwin Advertising Inc
2100 Gardiner Ln, Louisville, KY 40205
- Windstream Communications
100 Mallard Creek Rd Ste 425, Louisville, KY 40207
- HSM
4156 Westport Rd Ste 207, Louisville, KY 40207
- ChurchWeb innovations
2825 Lexington Rd, Louisville, KY 40206
- Faith Channel
1930 Bishop Ln, Louisville, KY 40218
- Robert Farmer Communications
1825 Gardiner Ln, Louisville, KY 40205