More Info
- General Info
- Jiffy Lube is a leading provider of oil changes in Los Angeles, CA providing preventive automotive maintenance. Whether you need an oil change, brake services, battery replacement, fleet services or tire services, our trained auto technicians provide industry-leading car maintenance in Los Angeles to help keep you on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
- Services/Products
- Battery Brakes Electric Car Service Electric Vehicle Battery Electric Vehicle Battery Replacement Electric Vehicle Car Service Electric Vehicle Maintenance Engine Exterior & Glass Filters Fluids Inspections Nissan Leaf Service Oil Change Suspension Tires
- Payment method
- cash, amex, discover, master card, visa
- Location
- La Brea Ctr
- Neighborhoods
- Central LA, Greater Wilshire, Hollywood Hills West, Outpost, Mid-City West
- Other Link
- Categories
- Other Information
Services: Oil Change
GalleryView all (3)
Reviews
08/06/2014
I have been patronizing Jiffy Lube on Labrea and Melrose in Los Angeles for close to 20 years and I have never been fleeced like this before. With a supposed $50.00 dollar discount, my bill for a routine oil change and service came to $428.00. I took my invoice to another mechanic that works at an auto parts store to evaluate the services and was informed that many of them are frivolous. When I went back to ask why I was advised to purchase these services, the two mechanics on duty could not explain why I was told
to get a power steering flush for $84.50, when it is only recommended every 100,000 miles. (My car has only 25,000 miles) I was also charged $70.00 dollars extra for an engine flush. The oil change takes out all the old oil. This is not a necessary procedure that reputable mechanics would recommend. I presented a $10.00 off coupon and they charged me $8.00 to be an annual member of a service that I will never use again. There were another host of labor charges for items like window wipers that auto supply stores will install complimentary.
There are a lot of negative reviews of this predatory company for a very good reason. They do not have business morals and integrity and are not interested in building a strong customer relationship based on honesty and goodwill. I tried to talk to a manager twice today about this overcharge and was told that there is no manager on duty until tomorrow. The service advisers probably get a commission on the charges. I really regret trusting this corrupt business and feel compelled to warn my YP Family and friends about it.
Details
Phone: (323) 937-7179
Address: 700 N La Brea Ave, Los Angeles, CA 90038
Website: https://www.jiffylube.com/locations/ca/los-angeles/1470
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