Logan's Roadhouse

We went to Logan's by Fayette Mall for our Anniversary dinner. First, we were seated where the lightbulb had burnt out over our corner booth. After asking if we could have some light to order and eat by we were told no she couldn't do it because they were all connected together. Then, she brought us hard as a rock rolls. We told her we wanted the prime rib only to be told they didn't have any! Then after ordering 2 "Logan's" steaks, which were only mediocre, and my asparagus was severely overcooked. Upon getting ready to leave I asked for a "to go" cup for soda which our waitress forgot. Very disappointed in our "special dinner. " Sincerely, The Logan's Lexington, Ky.

I eat lunch here a couple of times a week and I have only had one bad experience with slow service. The manager (Mike) solved the problem immediately. The food is always excellent. They even make broccoli taste good.

Most restaurants will have an off night if you visit often enough but the better restaurants will do whatever possible to make your dining experience as positive as they can. This restaurant apparently does not care.