More Info
- General Info
- Cutting edge repairs with a vintage feel.
- Email Business
- BBB Rating
- Extra Phones
Phone: (502) 231-5750
Fax: (859) 281-5770
- Payment method
- all major credit cards
- Neighborhood
- Meadowthrope
- AKA
5-Star Auto Repair & Exhaust of Lexington
Five Star Exhaust and Quick Lube
- Categories
- Mufflers & Exhaust Systems, Auto Oil & Lube, Auto Repair & Service, Automobile Accessories, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Clutches, Radiators Automotive Sales & Service, Tire Dealers, Truck Service & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive
Reviews
12/04/2013
Do not take your vehicle here. I took my car in for a flat tire. The technician said he plugged my tire but couldn't get the nail out because it was too deep. I didn't know any better until I got home and my boyfriend threw a fit. The next day it was flat again. I took my car to another shop who immediately took me back to their bay and showed me the nail still deep in the tire and a plug that 5 Star put in next to the nail. They could not patch my tire due to the nail hole and plug now forming one big hole. They explained that had 5 Star properly removed the nail from my tire they could have patched it rather than boring a hole next to it. They also said that plugging is not the standard for professionals, but rather patching is due to safety and liability reasons. 5 Star's manager and owner refused to replace my tire. They would not admit to their mistake, the manager and owner never even bothered to look at the damage to my tire and stated their technician said he removed the nail. This is NOT the way to treat customers. After telling my experience to friends they too said they stopped going there a long time ago due to shady work such as this and high prices and had they known they would have warned me to not do business with this company. I would give them 0 stars but it made me choose 1!
06/17/2009
I have been taking my cars to this business for years and I trust them with my life, much less my car. From Eddie (the owner) and Elaine (his right hand in the business office) to all the guys/technicians in the garage, they are top notch!
They maintain a history of all the work completed on your car, help you with transportation to/from work and back to the garage, and are very fair with their prices.
There are 3 professionals you want to trust... your dentist, your doctor, and your mechanic! Five Star Exhaust deserves a 5-STAR Rating!!
Details
Phone: (859) 231-5750
Address: 1498 Leestown Rd, Lexington, KY 40511
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