Find a business

        More Info

        General Info
        Integrity- doing the right thing, even when no one is looking. This is the whole premise that BFS was born and has grown upon. One of Mr. Herd's favorite sayings is "Always treat your customers as you would want your mother to be treated," and this is what our customer service representatives strive to do each and every day. Our mission here at BFS is to keep your family comfortable by providing exceptional service through integrity, hard work, and treating our customers like family.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Water Heaters.
        Brands
        Goodman
        Payment method
        amex
        Neighborhoods
        Southeast Jacksonville, South Riverside
        Other Links

        http://www.browardfactory.com

        https://www.browardfactory.com/locations/jacksonville

        Categories
        Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Major Appliance Parts, Major Appliance Refinishing & Repair

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        RB
        Rin B.

        12/10/2014

        Overall

        Worst company ever! I have no choice using them because it is who my landlord chose. Every time they come out to fix something, they leave it ten times worse than it was! They've been here three times for my hot water heater now and each time they "fix" it i'm left with even less hot water and less water pressure! The plumber said he ordered a part but never turned in the ticket so nobody knew it was supposed to be ordered or that they were even supposed to come back! I can't wait to see how many more times they need to come back before I have hot water again and some water pressure.

        Helpful(0)Flag
        anonymous

        04/27/2011

        Provided by Superpages
        Overall

        This company was to do come out and check an issue with our AC, we were told we would receive a call from the tech to let us know when he is on his way. I had to leave the home and attempted to contact their office and left a voice message with an updated number as well as changing our home message to include that number and when I got home ( 45 mins ) later there was a "sorry we missed you" on my door. There was NO ATTEMPT to contact me to let me know the tech was on his way here and of course they would not send him back out the same day!!

        Helpful(0)Flag
        anonymous

        03/25/2011

        Provided by Superpages
        Overall

        This web site recommended BFS for their professionalism and customer service and that is why I thought I would try them to fix my Washer. They came out on Monday and discovered that I needed a new Water Pump. It is now five days that I have waited for the part to get in. It should take no more than three days for a fix on a Washer at the maximum. I'm not impressed with the way this job has been handled and will not use their service again.

        Helpful(0)Flag

        Details

        Phone: (904) 396-6565

        Address: 2071 Emerson St, Jacksonville, FL 32207

        Website: http://www.browardfactory.com

        People Also Viewed