Pet Paradise

As usual, Pet Paradise has exceeding there reputation, in the most positive way... We had to drop off our Fur Baby for a family medical issue that caused us to spend a couple of nights in the hospital. We has no worries about our Baby, because we knew she was in good hands. I could not pick her up myself, because I had to be at home with my Wife, so I called to see if my Mother could pick her up and I got the best Customer Service ever. We LOVE this place and they will “furever” be the spot that “doggie sits” for our Family. Thanks again Hobby Pet Paradise...

This is the best place ever my dog liked it and I liked it and easy to park

This is my testimonial: On May 19th, 2012, two hours from my mommy and daddy picking me up from a week stay, one of your vet technicians broke my nail at the paw while attempting to cut my toenails. Blood was everywhere. The technician tried to stop the bleeding using powder, but that didn’t work, so she used the tissue glue instead. Over the next two weeks I had to go to 2 different veterinarians because my paw got infected and they prescribed me antibiotics and pain meds. Both of my doctors said she should have never used tissue glue and I may never get my nail back because of it. I needed medication for the infection and my paw hurt for a month. 5 months later I still do not have my toenail back. As I was reading all of the wonderful testimonials on your website, how come you don’t include any of the bad things? Pet Paradise cared so much for me, that after 5 months, I haven’t heard from anyone at the company.



Oreo

10 lb Jack Russell Terrior

Don't take your dog there, ours cried all the way home, ran right to the back door and I have never seen them pee for so long!! When I picked them up one had an eye infection and couldn't even open one of her eyes, the staff didn't even notice I had to bring it to there attention. We have 1 big dog and 2 little so we reserved two kennels and they kept them in one even after I confirmed it twice. They put on a good show about how well they take care of them but I think the minute you leave the dogs are in the kennels and forgotten about.

The staff is not reliable. Gave specific instructions when dog was checked in to Mgr. Instructions were not followed and even called and spoke with another mgr to reiterate instructions for dog 2nd day of trip because they were not done as promised. I ended up coming home a day EARLY, after leaving several msgs with no call back , and decided to go get my dog!!!!

My dachsund has been attending daycare here for a month now. The drop off and pick up is quick and easy. The facility is beautiful and the staff is great.