Green Valley Car Wash

I used to go to this car wash and they did a great job. Unfortunately their Air conditioning has been broken for over a month in 100 plus Las Vegas weather and the owner is too cheap to fix it. I hope everyone boycotts them until the owner gets the AC fixed or they can just go out of business and get a better owner!

Best car wash/detail place I have been!! Other places will do an ok job or a horrible job....this place was AMAZING!!! Other places have left my windows greasy or with a foggy film...worse then when I took it in to get cleaned. Not this place!!! My windows were so clean and clear to see through, I was so happy!! Other places say they vacuum, but move the mat a little and it's like they hid all the dirt under the mat..Not this place. Other places say they wipe down the interior, but you still see the same crap when you get your car back...Not this place! My car was so clean, shiny, and perfect...inside and out!!!! Now you know where to go, once you go here you will be spoiled and never go anywhere else again!! I live on the other side of town from them, but I went to the movies with friends, had it cleaned while I was in the movies, and it was ready when I was done. So glad I found this place and you will be too!!!

This Teddy Bear of a guy was so sweet when he approached my car and didnt rush me. Also, the guy who wipes the windows and promotes the AUTO GLASS with your insurance was not only really cute (I think Hispanic, slicked back hair, glasses) but super friendly and not pushy about the whole thing. Everyone was great today and TODAY is the reason why I do continue to go back. Majority of the guys there look tough, but they are super friendly and sweet. My car looks new and shiny and people can't stop admiring it.

Great prices and fast service! This place is under new management as of November 2015. Honest old fashioned, good work and friendly staff!

The Jeep looks amazing. Excellent service. The hand wax is awesome!! It looks new again. Thank you!!

Excellent service. Everyone's so hospitable very friendly. Great price ..I love the atmosphere!!! Thanks!!!

Go see Brett- he takes care of all of our cars and does a phenomenal job! Very meticulous and thorough- and the massage chairs inside are an added bonus!

I've been coming here awhile and I think they're great- price is much better than fabulous freddys for the service you get. Coming earlier in the day when they're not as busy is much better than coming later, but that's to be expected. They always clean my truck way better than I could!

We love this car wash, It is under new management and is not the same place that has gotten the bad reviews. Not only do they give good service, but they are generous! They donated car washes to my child's school to raise money for a big field trip. These guys care about the community too. I invite you to give them another try if you haven't been there in a while. Thank you Green Valley Car Wash!!!!!

Riped off my trim off my car door dented the side of my car door and told me it was like that and taped it on, manager refused to give me a refund and tried to pick a fight with menow I have about $200 worth of damage thank you f****** Green green valley car wash

I was very disappointed with Green Valley Hand Car Wash. I paid $80 for an Interior Detail. Below I have listed my dissatisfactions:



1. Did not lean seats back to vacuum, the two front seats still had crumbs when I arrived

2. Did not whip off interior doors, left dirty hand marks on them

3. RIP in the foam hand grip of my back door. The manager gave me a place to go to have it fixed and offered to pay for it. Turns out Lucky Lopez is no longer in business. I am waiting to hear from Richard Stapp, the manager, in regards to how he is going to make this right.

4. I feel ripped off by the auto glass service inside GVHCW. He found three small chips in my car windshield that my husband later told me were minor and happen to every car. I paid $45 for an unnecessary repair.



Please save yourself the disappointment and go to a different detail service/car wash. I wish I had done my research before visiting Green Valley Hand Car Wash.

WARNING TO ALL THOSE THAT WANT TO GET THEIR CAR WASHED...DON'T DO IT!!! Here is the story:



-Got our car washed

-Drying guy stopped abruptly and looked at his rag as though something was wrong

-Didn't think anything of it at the time

-He went in back area and got a new rag - he wrapped it up and I left.

-While on vacation, we noticed major scratches on the inside of our window tint and I thought back to how that could have happened... CAR WASH!!!

-WE DID NOTHING TO HAVE CAUSED THOSE SCRATCHES TO OUR WINDOW TINT (Nothing was back there high enough to hit the window, nobody sat back there, we have no dogs, etc.).

-Called manager of car wash while on vacation to explain situation - he was rude and short - told me to come in and they will check it out

-Came in on 6/12/12 to get car washed (Groupon Deal) and show manager window tint scratches from last time

-Manager calls over head manager, DELL. This MANAGER IS NOT A MANAGER AND HE HAS THE WORST CUSTOMER SERVICE AND MANNERS!



If anything happens to your car while you are at this car wash, they will DO NOTHING... I REPEAT, THEY WILL DO NOTHING FOR YOU! Large signs everywhere that state they are not responsible for blah blah blah



Manager, DELL, said "HE DIDN'T DO IT" I told him I know you didn't do it, but one of your guys did. He claimed it was the seat belt (that couldn't reach the window in anyway), or just ME somehow. Arguing went back and forth.

I said it could have been a dirty rag (rock/debris, etc.) that the detailer had or the detailer's ring. He said, and I quote, "Guys Don't wear jewelry". Really? Yes they do!



I forgot... we live in Las Vegas and we couldn't possibly have dirt/rocks here in Vegas (sarcasm of course).



The entire situation was quite humiliating. Dell was in no way accommodating, empathetic to the "customer's situation" and was extremely condescending.



I asked if he was the owner and he said no and that the owner lived out of State. I asked to contact the owner. He refused to give me the owner's contact info. He said, "I am it...I am the top" and that I could not speak to the owner.



Ways Dell, the manager, could have helped me in the situation (customer's are usually right, right?)

1. He could have asked me if I recognized the detailer who I thought caused the scratches and we could have asked him if he recalls anything

2. He could have taken me aside and spoken to me privately instead of in front of all his workers/customers in the fashion he did

3. He could have provided me the owner's contact info.



OR



HE COULD HAVE JUST TAKEN CAR OF MY WINDOW TINT SCRATCHES!



To all you Yelpers, I promise you... I am in no way trying to get my 2011 50K car's expensive window tint taken car of by this Green Valley Car Wash place because of something I think I did. I would not put myself through all this if I knew for a fact this was something I did. To add that I am being truthful, the window tint (nano film) is under warranty with the window tint company that I went through. I would not have put myself or gone through this horrible/embarrassing situation if I believed they did not do it.



It the principal. Green Valley was responsible for the damage and they DO NOT WANT TO TAKE ANY RESPONSIBILITY.



My GOAL: is to tell everyone in every way I can that I would not trust your car at this place because if something does happen, THEY WILL DO NOTHING ABOUT IT!

This is by far the worst car wash that I have ever been to. Most recently on January 17, 2012 I took my car in to get a basic wash and the upholstery cleaned. It took about an hour and the wash job looked fine. After I had returned home I noticed a large dent and scratch on the passenger side front quarter panel. When I returned to the car wash to report the damage the "manager" whose name is Dell argued with me saying that I can't prove that the damage happened here and that I am responsible for paying for it since it is "my car" as he stated. After arguing with him for 15 minutes and listening to him to continue to tell me that "he" did not damage my car and that I "can't prove that it happened here" I asked for him to show me the written policy on damage to vehicles. The only thing he could show me was a sign on the door stating that they are not responsible for damage to "windshields, valuables left in the car, and aftermarket equipment". When I pointed out to him that nowhere on his sign did it say body damage he continued with his argument that I have to prove that it happened there. When I told him that he will be reported to the better business bureau he said "good luck proving it". That's awesome customer service. Do yourself a favor and DO NOT take your car here!

I love their service with a smile, I'll tell everyone I know.

They didn't have the right tools, and the ower Isaac is very unprofessional, We tried to resolve a issue that they caused and ended up in the owner Yelling at the top of his lungs and cursing me out..Stay away this one guys, maybe for a basic smog check, but for anything else, they dont know what they are doing. and not ase certified.

I went in Green Valley Emissions to request a tune up before going on a trip. The mechanic Mike told me later that he could not get one of my spark plugs out and it was sitting at a slant. I also talked to the owner named Issac and he told me he couldn't get it out either and didn't have the correct tools to get it out and needed to take it to a machine shop. I asked how much it was going to cost and he said not over $200. The next day issac ended up telling me that I'm going to need a whole new cylinder head and that it cost $1,500 to repair the car. All I wanted was a tune up and now my car engine is in pieces and un operable. I asked the guys to put the car back the way it was and they couldn't do it. The car doesn't drive and is missing nuts, bolts, screws, and has a broken tool sticking out of it. Issac being the owner refused to take accountability for messing up my engine. Now I'm stuck with a bill. DONT TAKE YOUR CAR HERE FOR ANY LUBE SERVICES!!!

The detailing is awesome! Very professional and knowledgable staff.