Hillcrest Pet Hospital

I will never take my animals there again. I took my dog in there because he was throwing up. Dr Fees barely cared about checking him out. In fact, when I called back later that afternoon, the doctor prescribed a pill to make my dog stop throwing up. That night, we took my dog to the studio city er vet, were he had to be hospitalized because his stomach was filled. The next day, my dog had surgery, but I had to end up putting him to sleep. When I called Hillcrest to tell them that I had to hospitalize my dog, the Office Manager stated "Oh, I'm so sorry...He was acting okay, so we thought something was wrong with you." If they would have cared more about my animal instead of selling their stupid flea pill, then maybe my dog would have been okay. All it would have taken was some time, care and x-rays, any maybe Yoda wouldn't have needed to be put down.

Stay away from this place. The doctor lacks compassion and empathy and is not above charging for procedures unlikely to be helpful.

I was so angry when I took my severely injured dog there. He gave a big estimate and we asked when they'll start working on him he said "we'll work him in when we have time". Are you kidding?? How do you not prioritize a little dog that was attacked by two German shepherds and bleeding on your table?? If you're not an emergency room and can't take care of him, then don't accept him as a patient and politely turn us away!

In the end we took my dog to Pasadena emergency pet clinic and they were very nice, attentive, and friendly

i have been going there for some time now and i love and respect the care and compasion the staff and doctors take. I think that the woman who had the dog pass away is a sad thing to have happened but maybe if she would have taken more care sooner there wouldnt have been a death involved. Also i think she fabracated the story bc i know the staff and they would never say such things as what she put in here.