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General Info
Visit your local Pep Boys Auto Service & Tire Center on 7725 W Newberry Rd. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
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Services/Products
Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
Brands
AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
Payment method
master card, visa, amex, cash, check, diners club, discover
Associations
AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
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Reviews

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bking730

08/14/2011

Overall
Uneducated staff

I am a 21 year old female with a '98 mustang GT. Rear end Cobra conversion kit, having a gas leak issue. Made a stop at this location to get some price quotes on the parts needed for repair. No one on staff knew what a filler neck is, and I had to explain it to them. They were also not aware that this particular year make had a two part tank and filler neck, not a molded one. When they finally understood, they couldnt even find the part I needed. And they were extremely rude to top it all off. Guarenteed I will never go back!

punkrock666

11/25/2007

Overall
Rip-Off

I have had multiple bad experiences with Pep Boys. I went to have my A/C fixed and advised them not to go ahead with repairs unless they were SURE they could fix the problem (with A/C there could be many leaks or problems and fixing just one doesn't always make a difference). They assured me they knew exactly what they were doing, did $300 worth of repairs, which lasted about 2 hours until the refrigerant leaked out. When I went back to complain, they actually told me that 'sometimes in life you just get screwed.' Another time they had told me it would cost $350 to fix a power window, but I went to the dealer for a second opinion, and the dealer said it was simply a $15 gear that had gotten jammed - they also noted that there was no indication the door panel had ever been removed, meaning Pep Boys just gave me a bogus price without ever even checking - PLUS they charged me for the estimate! I know several other people who feel they've been taken advantage of and one ex-employee who (of course this is hearsay only) said they would never take their own car there because they know how bad the service is. Avoid at all costs.

Details

Phone: (352) 332-6003

Address: 7725 W Newberry Rd, Gainesville, FL 32606

Website: http://PepBoys.com

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