A&C Auto Care

I had a terrible experience at this shop. I took my van in 2 weeks ago and they told me that the ticking noise in my engine could be fixed by repairing the valve lifters. The shop assured me they could fix the noise. I got my car back and it was even noisier. They said that I needed a new engine now.Two weeks later, I took it to them for my car not starting. They told me to take the car home and try a few things myself as they didnt have time to work on it, but they thought it was a fuel pump. I had read online about Chrysler fuel relay going bad. I called the the owner Al and he assured me it cannot be that. So I took the car back, I asked them to test the fuel pump and the relay anyway, but again they didnt test anything. Al told me there is no way to test these things. I trusted them and they told me again that all signs point to a fuel pump. Since I trusted their knowledge, I approved the fix and then again the next day, my car would not start. So I took the car to another shop and they tested the fuel relay and they knew right away it was bad. So they fixed it and found They had broken the clip that holds up the fuel pressure line and just replaced it with a cable tie. The new shop told me that this was a fire hazard. I called A & C and all they had to say was, we are sorry. I paid for $537.00 for a repair I did not need and was never tested or looked at and they will not give me any kind of refund. Not only that, they broke parts while working on the car and did not fix them the correct way.

Atmosphere was nice and service was excellent. The prices were better than anywhere in the area that i looked. I would return for future auto service with this shop.