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(248) 625-7180CallMap & DirectionsDirections7151 N Main StClarkston, MI 48346Write a ReviewWrite Review

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1.
100marymich ..

01/07/2019

Overall
Expertise
Promptness
Service

Mr. Hammond is so kind and very personable. He replaced the broken spring on the pendulum wall clock that had originally belonged to my maternal grandfather.
I am so very appreciative of Mr. Hammond's helpful work.
Now, I will need Mr. Hammond's expertise again, since the other spring in the clock has now broken.

BC
Barbara C.

05/09/2015

Overall

Cliff did a great job of hanging a new antique clock. He got it operating and showed me how to wind it weekly. He is the perfect expert I needed!. Cliff was on time, had all the materials he needed and was very neat.

jean525

06/28/2013

Overall

Cliff was wonderful. Highly professional and knowledgeable. He went out of his way to move my clock under very short notice. He quoted me a reasonable price for the move, promptly showed up when expected. When the clock arrived at its new home, he took the time explaining how to take care of it (this was a used clock, but new to me). In doing so, he found an unexpected problem with the clock. He fixed it on site and took probably an additional 30-45 minutes more than planned. He did not charge me more for this. I am very pleased with the service and the way I was treated. If this clock needs service in the future I will not hesitate to use this company again.

jmareches

05/26/2012

Overall
happy customer

Cliff was very helpful and pleasant. His prices were reasonable. I have a neighbor that used him in the past and referred me to him. The work he did for my neighbor was excellent. Cliff was real friendly.

junkmailoakland

07/20/2010

Overall
Do Not Use This Company!

The owner, Cliff Hammond,, has to be one of THEE rudest people I have ever met! He had our clock in for routine cleaning for eight weeks. It still was not completed when I stopped in to check on it. He was so mad that I came in without him calling me first. He actually threw my claim ticket in my face and said, "You are the most impatient b*tch I have ever met!". He proceeded to use profanity while saying more nasty things to me. Unfortunately, since he is the owner, I have no one to complain to and it's obvious he doesn't care about having a customer be happy. Now I am wondering if he even knows HOW to fix a clock!

claimed iconBusiness Response10/02/2010

This young lady has a few things reversed. She was not the person who left the clock for repair, and the owner was advised when the clock failed to run properly (hands would not move, though the clock ran strong) that a pinion gear in the movement had split, causing the power of the springs not be transferred to the hands. Item One: The part had to be ordered - about 10 days. Item two: The clocks was dismantled and the part installed, and overhauled. Item three: The clock was needed mega adjustments for timekeeping. Timekeeping requires adjustment, and time to measure the effects of that adjustment! Item four: The young lady called several times during this process to check status, and was told , as we have posted at the shop, that routine service is two to four weeks for completion, and more involved WILL TAKE LONGER. Item five: The clock was nearly complete, when she came into the shop and said she was picking it up because "You've had it long enough" in a not pleasant manner. I got her clock, and told her I'd charge for the work done - she objected. I gave her the clock and the escorted her to the door. I did not charge her for the work that was 99% complete, and SHE cursed ME! I believe all who know me know I rarely even say D**N, unless severely provoked by completely unreasonable people.

This listing has been claimed by a business representative.

Details

Phone: (248) 625-7180

Address: 7151 N Main St, Clarkston, MI 48346

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