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(704) 269-6735CallVisit WebsiteVisit WebsiteMap & DirectionsDirections8435 Davis Lake PkwyCharlotte, NC 28269Write a ReviewWrite Review

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General Info
NTB of Charlotte, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
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debit, financing available, visa
Neighborhood
West Sugar Creek
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BJ
B J.

12/28/2023

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Great prices. Fast service

BS
Brittany S.

12/28/2023

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I love it here! They always take good care of me.

JK
Jonathan K.

12/28/2023

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Came in for a set of tires and an oil change, staff was very friendly and talked me through all of my options. Service was done quick and the prices were great.

DB
David B.

12/28/2023

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They took care of my vehicle very quickly even though I didn’t have an appointment. The staff was also very friendly and helpful in walking me through the process and making sure I was updated regularly about my vehicle.

DL
Dom L.

02/13/2017

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Broke my wheel stud and tried to charge me for their mistake. Highly disappointed and NEVER taking my car here again.

CM
Christina M.

02/07/2017

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Seriously, go somewhere else! Anywhere else!

I decided to give them a try. I booked an appointment online for 2:30. Showed up at 2:25, and the fun began. First the guy who checked me in basically acted like I was a complete moron for thinking my low tire pressure light was because of a nail in my tire. I should have left right there, but no, I decided to give them a chance.

After an hour of watching the check in guy hit on one of the customers and being told I had no nail in my tire because the problem was one of tires is over inflated, they found a nail in one of the tires. Again, should have left at this point, but they found the whole and how long could a tire patch really take?

Another hour later, the patch is finished and car is ready. The check out guy who spent the last two hours trying to get into another customer's pants... no where to be found. I am literally being held hostage because all I want to do is pay and leave and no one there to ring me up! Finally some other guy finally decides to come out to the lobby and proceeds to charge three times the amount I would expect to paid to get a tire patch. Of course, according to their fancy menu, tire patches vary by vehicle. I should of asked before they began the work what it would cost, that was my fault but it felt like the equivalent of being asked to bend over.

I paid it because they clearly cannot undo the tire patch and finally left 2 hours and 15 minutes after my appointment for something that should have taken no more than 30 minutes.

You absolutely could not pay me to go back to this place!

Details

Phone: (704) 269-6735

Address: 8435 Davis Lake Pkwy, Charlotte, NC 28269

Website: https://www.mavis.com

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