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Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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LS
Lorraine S.

06/19/2018

Overall
Expertise
Service

Thought I would be proud to support local family business. A huge disappointment. Just want a couple bags of household trash picked up each week, and they can't do that. The office staff is rude, will cut off paid for service without authorization, and will not answer the phone for long periods. When they do, they don't listen. The company philosophy is that the customer is always wrong. After reading these reviews, I now fear what I was told in May, that all I had to do was simply not pay the next bill, no fees. It appears that others have been pursued with fees. I have written letters notifying them of end of service, to multiple addresses and addressed to the owner, Artur Vasquez. Only 3 months, and they have blown it totally.

AR
Aria R.

05/29/2018

Overall
Expertise
Service

Great company! The men are so nice and always go a great job! I got my whole street and my family to join thai company and they are all pretty happy that they changed to them! Great service and very affordable! Recommend 100%

NP
Nathan P.

05/09/2018

Overall
Expertise
Service

Worst experience ever! All they needed to do was pick up trash and they could not do that. Over 2 months they picked up 2 times both because we called them. Then when I called to cancel they fought me on refunding me for the month left on my contract and claimed they could not do more. I am still waiting on a call from a manager, but I dought that will happen.

KD
Kit D.
Edited: 01/18/2017
Overall
Expertise
Service

I have had excellent service from BCD for many years. They are on time, leave the cans upright with the lids on and are always friendly and courteous, in person and on the phone. I highly recommend them. Its important to be on time with your payments, (fees are very reasonable), and you should have no problems.

DL
Diane L.

12/28/2016

Overall

We have been customers for a long time. The drivers are always friendly and helpful. It is disheartening to read the bad reviews they are getting. The old saying goes "if you have a good experience you tell one person. If you have a bad experience you tell 10." OR something like that. Keep your heads high guys.

AM
Adam M.

09/16/2016

Overall

These peaple must be broke tryin to get money by extra fees the forgot to pick up my trash and then the lady on the phone tells me it will be $25 extra to pick it up today wtf !!! Horrible customer service have your workers do their job lady my mom has to call you evry week because your lazy ass workers dont do their JOB!! And if they cant fire their asses !! Js been at this place 30+ years change trash company and nuthin but bs since ..

Overall
unsatisfied

Liers,I tried to call for a week to pay my bill and looked on the website and got there phone number, could not reach them by phone and could not pay through their web site. Finally got ahold of them and they told me someone was using their phone number on a diff web site. That the second number I had from the web site was not their we site. I e mailed them from that web site so I don't understand how they got my email from a web site that is not theirs???? Lied to me on the phone and was rude. Don't go to this trash service.!!

JM
Joseph M.

01/28/2011

Overall
Sucks!!

Used them for almost two years. One day I put my trash on the curb and it took nearly one hour of calling before I reached someone. When I reached a person, she said I was not a customer. She said my name and address were not in the system. I told her I have been paying for over two years and she put me on hold for over ten minutes. I gave up, hung up and got new service that day.

Details

Phone: (303) 659-3779

Address: 15 S 4th Ave, Brighton, CO 80601

Website: http://bestcleanerdisposal.com

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