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Reviews
12/05/2012
It appears to be a nice and pretty final resting place for your loved ones but there is nothing nice or resting for you once they have your contact information. It wasn’t enough that they continuously lost the paperwork arranging for my father’s burial and then once complete and we had an appointment to meet them and turn over his ashes they locked it in an office that no one there had a key to but then they have to call me constantly for the most unimportant matters. They called three times just to let me know that members of their staff have left and this new person would be there for me. For what? My father is already buried, there is nothing left that I need from you. They called just to see how I felt about their services. The first time was fine and they got a good response from me, the other 6 times was unnecessary and they were asked to stop calling me. Another time they called for something, forget what, and the topic of my mother came up. They immediately started on how I needed to come in immediately to sign paperwork for her burial. She's healthy and alive; there was no reason to be pushy and insensitive by trying to MAKE me plan my mother’s funeral now. When I did not come in, they called another family member to push the subject. They have called to offer me an estate/final arrangement planning guide. I asked them to mail it to me; they refused and insisted that I come in to get it. They called a couple more times until my husband when to get it. It wasn't worth the paper it was written on, an internet search will get you better information. Even after getting the information, they kept calling me to come get it, mostly recently Monday night, more than a year after picking it up. I swear that they have a crystal ball and know the day that you manage to not hurt and/or cry for your loss because that is the day they will call. They also insist on reminding you who is buried at their facility, as though I would confuse them with the other place I buried the half of my father…? It does not matter how nicely or rudely you ask/tell them to stop calling, they will continue to call. I have asked nicely, I have demanded, I have screamed and cussed and they won’t stop calling me; it has been just over 2 years. They always call just before the anniversary of my father’s death, right around his birthday and on Monday, the day after what would have been my parent’s 51st anniversary. I am now leaning HEAVILY toward having my father’s cremations exhumed but I still doubt it will make them stop calling me. After burying my father I found out that they did the same thing to a friend whose daughter was murdered. I am tired of these people sticking a knife and salt in my wounds. Please don’t let them do it to you too.
Details
Phone: (248) 541-1154
Address: 29001 Woodward Ave, Berkley, MI 48072
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