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- North Shoal Creek
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Reviews
Very accommodating. Always get professional, pleasant hskprs.
Good rates.
04/09/2008
Shannon's came recommended to me by someone at work and I used their service for a few months. The cleanings themselves weren't bad (though they did wash my expensive dry clean-only clothes once...) but when I had to reschedule a cleaning the person on the phone yelled at me and then hung up on me. It was a really shocking experience, especially since I felt like I was a pretty loyal customer (I'd even recommended Shannon's to two other friends who I later had to convince to take their business elsewhere after this happened).
In our line of business we are certainly used to having to reschedule our clients; in fact it is a major part of the job. It is a daily occurrence. We continue to service them. We would never and have never yelled at anyone who calls our office. Client or otherwise. Try as we may; unfortunately sometimes we are not able to accommodate some client's needs when they demand a specific day and/or time when they do cancel their scheduled day. They may in turn get angry.
01/11/2008
I have used Shannon's housekeeping
service for many years, and would
highly recommend them for any housekeeping needs... Always efficent, friendly and on time. They have never let me down...
01/11/2008
The service I received was the best!
I called them because the price was the best I found and needed help for the holidays. I truly didn't expect that level of service calling at the last minute and for what I paid.
Details
Phone: (512) 452-4884
Address: 2613 Buell Ave, Austin, TX 78757
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