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- South Congress, East Congress
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Reviews
09/28/2016
Showed up promptly, very professional and explained the process in full. Mack did a great job in spraying the entire house and was very thorough in his work. Glad to have Reliant fighting the pests off at my house! Great work, and highly recommended.
01/28/2016
So far we have been very pleased with Reliant! Our tech Will Leshikat did a fantastic job on our last visit. He was polite, friendly and thorough. Since we have started using Reliant we have had minimal issues with pests!
12/18/2015
We used Reliant for 2 and a half years at our first house in Texas. We just moved and after the second scorpion in 1 week we called them for help! The office set us up with new service and sent Will Leshikar out a couple of days later. Great service.
08/10/2015
We have entrusted Reliant Pest with our home for going on three years and could not be happier! Everyone is so nice and always respectful. If they say they will be there they will, if they say they will do it, it is done. We have had other services but canceled after problems. Love their routine bug and MOSQUITO spraying. Thank you Danny and Shai for your great hard work in this HEAT! Wish all other home services were as trustworthy as Reliant!!
08/08/2014
We have been using Reliant Pest Management for a couple of years now, and are pleased with their service. Our technician Shai is very polite and professional, and does a wonderful job addressing any concerns we have. We are also pleased with the fact that our services are always right on time! Thank you for such a great service! I would definitely recommend your company to others.
08/12/2013
A salesperson for Reliant came to our door and asked about treatment. We had just moved into our home and we had ants inside and a lot of ants in the backyard. He said that they would be in the neighborhood on Saturday and could do a treatment. Great news, one less thing my husband would have to do. Very friendly salesman and we ended up talking about many things including me having lived in another part of Austin that he was interested in living.
The treatment price was $50, which I thought was great because we had previously used another well known pest control company in Austin who charges quite a bit more. He told me where to sign and I gave him the credit card information. He had told me that someone would check back with us in 2 weeks to see if our ant problem was solved.
The guy who came to do the treatment was on time, and very friendly. Treated inside and outside of the house, told us we could see more activity and to let them know if we had any issues. I never heard back from anyone from Reliant, so three weeks later I emailed them saying we still have ants and we were told someone would check in with us. Had a quick response back on having someone come back out.
Met the treatment guy in my driveway, told him we still had ants in the backyard, he said no problem I'll take care of it. After a while I didn't see him and looked out my window and his truck was gone. Would have been great to have him let me know he was finished. When my husband came home he gave me a bill. Apparently the guy who did the treatment couldn't be bothered to ring the door bell. I was shocked when I saw it was a bill for $92. My understanding from the sales person was that Reliant would come back out free of charge.
Today I checked my email and Reliant charged my credit card for the service. I called and spoke with a woman who had me speak with the manager. He was quite rude, denied that I was told that someone would come back out, even though I emailed the person who set up the second service and I clearly stated it. He said that I signed a service agreement and authorization for use of our credit card. I told him that I signed where the salesperson told me to sign and I thought it was for one time treatment. He said he would nullify the service agreement but would not credit the $92 back to my credit card. I told him that if I had known I was going to be charged I would have had someone else come out. Didn't matter, so I let him know I was going to leave review on Craigslist, that didn't matter either.
So now I'm out $145 and still have ants in my backyard.
04/30/2013
We just moved here from North Carolina and we have never seen so many different kinds of bugs and spiders. We have had two services so far and Vince has drastically reduced the number of bugs and spiders we had. As long as I live in Austin i will continue to use Reliant pest control. Great job guys!!
04/16/2013
We just bought our first new home and unfortunately it came with spiders and ants. We called Reliant and they came out the next day. Vince showed up and explained to us what he was gonna do to help us with our issues and went to work on our house. Now we are spider and ant free. Competitively priced for excellent service!
04/09/2013
Good company for pest control, Vince does a very effective job and they have competitive rates. A lot less than the big companies rates for a better service. I coudn't be happier!
Details
Phone: (512) 275-6223
Address: 900 Shelby Ln Ste 9, Austin, TX 78745
Website: http://reliantpest.com
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