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TollFree: (888) 826-6890
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National Car Rental-Austin Int'l Airport
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Reviews
11/23/2016
Was quoted a 5-day rental rate of 330.00 when I made my travel reservation via my corporate travel agency. Flight out was canceled 3 times and the travel agency changed my 5 day rental to a 4 day rental. National took that opportunity to double my rental rate - for fewer days - and bill me a total of $664.00. Upon questioning this on the phone, I was told they could do nothing because that's their policy. My policy is to never rent from them again.
10/29/2016
We travel to Austin several times each year. Always use National for car rental. They never fail to provide fast service, nice clean cars, and love that we can choose the car we want.
05/19/2015
at least twice a year I pick up a car at Austin airport and drop at San Antonio. I never had a bad experience with National and the Emerald Club.
02/24/2015
Provided by SuperpagesQuick in and out service and wide selection of vehicles. The only reason I do not give them a 5 star rating is because they need to do a better job in washing the vehicles.
12/23/2014
Provided by SuperpagesWhile the rental itself was fine, it was the follow-up service that was dissapoinining. I lost a pair of reading glasses in the rental car, and actively tried to retrieve them with the help of the National/Alomo lost and found (L&F) office at the Austin Airport location, but to no avail. The person responsible for the L&F neverf answered the numerous calls I made. She'd call me back only a couple of times after my multiple voicemail messages, but then would not even follow up after she promised she would call me with the report a couple days later. I left more messages afterwards as I need these glasses back, but never subsequently heard from her - too bad!
11/23/2014
This is the worst national Car Rental I have ever had....!!! I am an Emerald Club member and have been renting from National for over 14 years on a large corporate account. I often rent in one city in the state and drop in another in the same state when I fly home. When I dropped the car at DFW I was informed that I had been charged 30 cents per mile. Never has that happened and I got highly upset. It took days to get this resolved and I found that the mileage charge was unique to Austin Bergstrom airport and no one could correct it but them. Finally I had the charge removed but it is a total ripoff...DO NOT RENT FROM NATIONAL AT BERGSTROM....!!!!!
Details
Phone: (512) 530-3500
Address: 3600 Presidential Blvd, Austin, TX 78719
Website: http://www.nationalcar.com
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