Veterinary Specialists Of New Mexico

THEY KILLED OUR DOG... Took our diabetic chocolate lab in on a Sunday in a diabetic coma. They wanted to keep her for a 12 hour period. Kept saying how many critical patients they had. Basically they tossed our dog in a cage, and let her lay there. We went to pick her up at MIDNIGHT and it took them until 2:00 to give us back our dying dog. Billed us over $400. By the time we got our dog to our regular vet Monday morning, they said she was too far gone to save, and we had to put her down. I called the hospital administrator, who said she would check into it and call me back. She did and said they were busy over the weekend. She then said she would look into our problem and call me back. SHE NEVER DID. A LL THEY WANT IS YOUR MONEY. BUYER BEWARE!!!!!!!!!!! Other pet owners were also upset that evening.

While it wasn't an emergency, I did need help with my cat. They got me in and out in less than five minutes, at a great price! Thank you to the two who helped me. My cat thanks you, too.

This place is DANGEROUS. During an emergency visit, when my cat was bleeding through his urinart tract, their DVM Shellee Roe told me to contact another of thier DVM's, Jennifer Strasser. I tried, but then the front desk help would not contact the doctor for me, telling me I had to get a referral from my regular vet. (((Keep in mind, this was an emergency visit, and I had already paid them over $1,000.00 for treatment of this cat for this problem.))) That's right, the receptionist would not let me talk to either doctor, nor would she connect me with the office manager. You can imagine, I was infuriated, since their doctor told me I needed to get Strasser to do an ultrasound to determine the cause of the internal bleeding!!!!