Shoreline Realty

The managers at Marshall Hall always go above and beyond for the tenants. They maintain the lobby and laundry room clean. I appreciate them always responding quickly to whatever issue I bring to them. Whether that's putting in a work order or answering my questions. Highly recommend this property.

I rented from them at the Marshall Hall apts for over a decade. When the manager Dan was forced out by Shoreline because of his age a couple took over and completely ruined the building among other things. They never cleaned or took care of problems in the units and used the lobby as there own personal space. They also will lie thier way out of mistakes they make to throw the blame back on the resident. My example is I was told by the husband I could move out and when I did Shoreline took my security even though I was told by the husband and a women at shoreline I would get it back. Then when I confronted the couple about this they lied and said I was never told this even though I had 4 witnesses one of which a highly decorated Marine with a purple heart and impecable record that heard the husband tell me I was ok to move and recieve my deposit. Shoreline did not care they just wanted my money. I never was late with rent or problem tenant for over a decade and was treated like dirt by this couple and shoreline. If you value a clean, comfortable, hassel free rental experience from a company with integrity do not rent from them they are garbage on many levels. They will promise you the world to get you in the door and treat you like dirt once they get you in a lease.

Absolutely horrible company, avoid at all costs. The buildings are barely above code standards, yet they will continually raise the cost of rent. Not worth your time or hard earned money.

I rented from them for 3 years and regretted every minute of it. After signing the lease, their attitude changed completely. When I moved in, the apartment was disgusting. There was dirt and grime everywhere. I had to clean the whole place before I even felt comfortable moving my belongings in.

The building manager was absolutely worthless and didn't do a thing about the issues in the building. I requested maintenance on various things in my apartment, but no one ever came. I ended up spending the money to fix everything myself.

When I signed my lease I was told that they needed to have the rent check by the 5th of every month. I always put it in the mail before then, but other times would physically drop it off before that date. I was given late fees multiple times (especially around holidays because no one checks the box). The first time it happened, they 'waived' it for me. In later instances, they said they can only waive it once in a 12 month period. I eventually called them to ask why this had happened to me 3 times and they told me the policy was that they had to have the check by the first, or postmarked by the 4th. I explained that I was told differently when I signed my lease and I should have been informed of a policy change; yet my comments fell on deaf ears. I ended up begrudgingly paying the late fees.

In moving out, I found out the building manager had never turned in my move-in sheet (which I suspected) and my copy had been stored on a computer which no longer had a functioning hard drive. In order to prevent being charged for all the pre-existing issues in the apartment I essentially did a complete reno. I requested a walk through of the apartment with someone from the management office, in order to have them tell me if other things needed to be corrected before I turned over the keys. This never happened and I am still waiting to hear if I will receive my security deposit back.