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        (866) 681-4668CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1025 Greenwood Blvd Ste 300Lake Mary, FL 32746Write a ReviewWrite Review

        More Info

        Take the challenge and save by insuring with our team of independent insurance agents. FIS works hard to ensure your constant peace of mind.

        General Info
        Florida Insurance Specialists do more than just insure your valuables, your home, and your property... they insure your peace of mind so that you can enjoy more time with your friends and family. We value our clients and make extra effort for you to have the confidence that your assets are covered securely. Florida's unique coastline offers an enjoyable lifestyle for its residents but it also comes with some risks. The state has experienced hurricanes, floods, and lightning strikes all with the potential to affect residents' homes and comfort. At FIS, we recognize these dangers and provide the insurance coverage that is right for you. Our agents assure that our clients have exactly the coverage they need, we will work diligently to insure your constant peace of mind. Florida Insurance Specialists is built by an experienced team of independent agents which who can provide you access to quotes from several companies to ensure you get the right coverage for the best price. Let one of our knowledgeable agents work with you to develop a policy that meets your needs. Take the Challenge today and see if you are paying too much for insurance!
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (407) 805-0200

        Fax: (321) 832-0824

        Payment method
        carte blanche, check, debit, financing available, paypal
        Location
        Off Lake Emma and Greenwood Blvd.
        Neighborhood
        North Point
        Languages
        English, Portuguese, Spanish
        Associations
        MBA, FAMP, ORRA, FAIA, NAPMW, NARMP
        AKA

        Challenge My Rate

        FIS

        Other Link

        http://www.thefis.com

        Categories
        Flood Insurance, Auto Insurance, Boat & Marine Insurance, Homeowners Insurance, Insurance, Motorcycle Insurance, Recreational Vehicle Insurance, Renters Insurance
        Provided by

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        E1
        Expert 1.
        Edited: 07/12/2018
        Overall
        Expertise
        Professionalism

        Very BAD experience. I feel these people betrayed my trust and stole money from us. Way oversold me insurance at twice the premium as other insurance companies.

        AVOID

        Review ImageReview Image
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        HT
        Heather T.

        09/22/2015

        Overall

        the worst communication, can not ever get my agent live, always goes to voicemail. The answering system is so disorganized. If my policy wasn't any good I would have left a long time ago.

        Helpful(0)Flag
        jerrod06011

        09/29/2013

        Overall
        Poor quality of cs

        Very poor service. Very unsatisfied with agents help. When I made a complaint to the office manager Manzi I sensed the same bad attitude! Not sure what's the problem is at this place but I said forget it and we went to liberty mutual.

        Helpful(1)Flag
        missyjaja

        09/29/2013

        Overall
        Not happy

        Very unsatisfied with agent Jamie. Very rude and unprofessional. His tone and language is not acceptable to me and I found another agency to do my insurance with that treated me with respect. Would not recommend.

        Helpful(1)Flag
        califun321

        09/08/2013

        Overall
        Growth sometimes isn't good

        Was not satisfied and decided to go elsewhere. As all companies grow some just need to remember to take care of the customer. I was with them for years but slowly noticed the lack of customer service more and more.

        Helpful(1)Flag
        larrynew

        09/08/2013

        Overall

        Not very good service and slow to get back to you. Waited weeks for Agent to contact me about my rate increase and when I complained nothing was resolved. Decided to go elsewhere and it was a good decision.

        Helpful(1)Flag
        anonymous

        09/07/2013

        Provided by Superpages
        Overall

        So very dissatisfied with this place all around. They shoot all these commercials and then you can for the challenge my rate they don't answer the phone and you get a voice mail. I called back 5 more times after I left a voicemail asking someone to call me that I wanted a quote and left my info already. The guy that called me said they were under staffed and that's why it took 6 days to call me and that was just to ask me a bunch of questions to find out that there is another waiting process. When the agent rolled around to calling me back the rates were way higher and I said forget it. The guy tried telling me I was under insured and these rates were fantastic and bla bla bla. This process took 11 days to get some crazy rates. Then 3 days later another agent called me asking me if I had received my quotes because the other guy is no longer employed there. What a mess. So a few weeks later I pull my credit and all the companies he quoted pulled my credit and lowered my score without my permission!!!!!! Never again ever will I do that!

        Helpful(0)Flag
        mistyair

        08/29/2013

        Overall
        Unsatisfied

        Nightmare after nightmare. Never will give them my money or business again. Rude employees and the strip policies down and are misleading.

        Helpful(1)Flag
        massivetim

        08/29/2013

        Overall
        Watch your back

        This place is good until they screw up and you get cancelled. Not sending in proper documents and telling everything will be fine and they will handle it. Yea sure they handle nothing correctly and your insurance gets lapsed and you don't realize it till the bank force places insurance! Trust me find a different agency.

        Helpful(1)Flag
        irritated777

        08/29/2013

        Overall
        Beware

        They flip your insurance at renewal to other carriers without your permission or signature and say they don't need authorization because they are your agent. I was paying 1200.00 with Tower Hill for 6 years and Tower Hill dropped them and they put with another company and sent a bill for my mortgage without my permission for 3706.00 and I was stuck! Beware! Very shady and management is rude and unhelpful

        Helpful(1)Flag
        anonymous

        04/16/2013

        Provided by Superpages
        Overall

        Everything is great until you have to cancel your policy. You will not receive the correct prorated amount from the insurer, and FIS will claim that they have no control over the fees and proration of the insurer, but you have to go through them to cancel the policy! I canceled my homeowner's insurance and lost over one month's worth of premium.

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        Details

        Phone: (866) 681-4668

        Address: 1025 Greenwood Blvd Ste 300, Lake Mary, FL 32746

        Website: http://www.thefis.com

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