Ninety-Fifth Street Salon & Spa

I went into 95th street salon because it was convenient to my home; after driving by for years I decided to stop in. After a consultation with the owner, Beth I booked a protein treatment for my hair, a pedicure and a wax. I also booked a cut and color for a different day.On the day of my wax, pedi and hair treatment I arrived on time and was asked to wait, I was given a thimble full of water in a plastic dixie cup. When I approached the front desk girl to ask how long my appointments were I was told 3 hours and I was shocked since this was not what Beth and I had discussed in my consult! I asked them to go over the treatments with me so I could understand the timing. It was still not as Beth described she had told me they would be able to wrap my hair in the towel and do the pedicure while my hair was being treated. I also questioned the logic of getting a wax after a pedicure as most salons won't do it in that order because the toes get smeared while getting clothing on and off for

Been going here for a few years. Great service and pleasant environment. Best highlights - always get compliments on my hair color

I had been going there, but every time I went the price went up. Great haircut and color. I paid the last time a couple months ago, and asked why the price went up everytime I came. I was told I used a different sylist (which wasn't true) and left there feeling ripped off. Good product but bad communication!