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        Palace Inn 59 & Hillcroft

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        Motels, Hotels, Lodging
        (1)
        OPEN NOW
        Today: Open 24 Hours
        Years in Business icon
        19 Years
        in Business
        Amenities:
        Wheelchair accessible
        (713) 782-6565CallMap & DirectionsDirections5858 Hillcroft StHouston, TX 77036Write a ReviewWrite Review

        More Info

        General Info
        Palace Inn features clean rooms and modern amenities at affordable rates. We are conveniently located just off of Hwy 59 in the popular Hillcroft neighborhood near fantastic ethnic restaurants and shopping.
        Payment method
        discover, amex, all major credit cards
        Neighborhoods
        Westside, Sharpstown
        Categories
        Motels, Hotels, Lodging
        Other Information

        Parking: Lot

        Wheelchair Accessible: Yes

        Price Range : Below Average

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        Reviews

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        anonymous

        03/29/2011

        Provided by Superpages
        Overall

        Rented the room earlier in the day so my wife and I could go out to the club and not worry about drinking and driving. She was resting while we waited on our friends to get on our side of town. When our friends started showing up I went with two of them get my wife from the room. She was taking her time to get around so I called them in from the car. In literally less than a min I seen someone come to our door and knock. When I answered they did not start with a professional conversation but instead started barking that I had visitors and they needed to leave. I was trying to calm him and inform him that we were all about to go out. He didn't listen to anything and just continued to bark louder and faster and threaten to tow my car. There were too many problems for us to communicate language, rude attitude, and just a lack of customer service. Instead of ruining our night we just wrote it off as a learning experience. We left enjoyed our evening and never came back to the room.

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        ohho.com

        12/19/2008

        Overall
        confortable but rude clerk

        i stayed here a few days ago and was very annoyed at the night service.

        i needed some extra towels and called the front desk, the guy didnt really understand what i was saying and said i should ask the maid.

        well sorry but if i am required to go and look for a maid for a simple request thats not acceptable for me.



        i had booked 2 nights but after this i decided to leave and get a partial refund.

        there was a different guy in the morning and he apologised for the problem. and said that it was not a serious issue to have resolved there and then.

        a girl young girl joined him who was also very nice and i was given my refund and offered fresh coffe. i wish they had been working during the night instead of a miserable employee.



        the rooms were confortable but sadly let down by bad night service

        hope this helps future guests

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        Details

        Phone: (713) 782-6565

        Address: 5858 Hillcroft St, Houston, TX 77036

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