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General Info
Jiffy Lube specializes in vehicle preventive maintenance to help keep your vehicle running right, and help you leave worry behind. The core offering of Jiffy Lube is the Jiffy Lube Signature Service® Oil Change, a service that offers customers more than just a standard oil and filter change. A preventive maintenance program that enhances the reliability and longevity of a vehicle, the Jiffy Lube Signature Service® Oil Change is a comprehensive vehicle preventive maintenance service that focuses on four key areas: Change, Inspect, Check/Fill and Clean.
Services/Products
Oil Change.
Payment method
amex, discover, master card, visa, financing available
Neighborhood
Germantown
AKA

Jiffy Lube Multicare

Categories
Other Information

Services: Oil Change

Reviews

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JV
Joe V.

04/17/2016

Overall
Expertise
Professionalism
Promptness

Still in search for a trustworthy shop. It was recommended by R. Johnson to replace serpentine belt because "belts have cracks", power steering flush because "fluid is dark brown" and the usual radiator service and fuel system cleaning. All of which are $99.99 to complete. They didn't know that I'm a HVAC mechanic by trade so after arriving home I popped the hood and visually inspected hoses, color of power steering fluid and we know what I found, right? No cracks on hoses and power steering fluid far from brown! In also found my air filter intake not put back were it was removed from, also found my engine oil dip stick not all the way front seated. We see why this company sends out coupons. To get people to come in so they can recommend bogus/fake claims and take our money. 5 stars for Brandon at Jiffy Lube in Germantown, 5 stars because I was there maybe 45 minutes.

Overall
Jiffy Lube #1213 Germantown, MD Unreliable!

Be on the alert for worker fraud at this store. I brought my auto in for an oil change and wiper blade change. The technician, N. Jarman, tried to sell me another radiator flush after I just had one about a year prior. He was insistent that the radiator was dirty and would be a problem unless I had it flushed. I had another auto service center check the radiator coolant and was told that it was clean and would protect to 20 below zero. Total savings: $89





Customers should only rely on this place for oil changes. Do not trust the recommendations unless verified by another auto service center.

Details

Phone: (301) 916-9400

Address: 19520 Walter Johnson Rd, Germantown, MD 20874

Website: website

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