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10/03/2012
I purchased a used Subaru from Subaru of Gainesville. I was told by the salesman, Chris Lopez, that the car had undergone an extensive inspection (that included the head gaskets) and was free of any mechanical issues or significant oil or coolant leaks. And if there were any issues they would stand behind the car and make it right. ON THE WAY HOME FROM THE DEALERSHIP the check engine light came on and the car started smoking and smelling of burnt oil. I took the car to Subaru of Jacksonville and was told the head gaskets and the rear main engine seal needed replaced immediately... Estimated cost of repair $2500!! Also need new catalytic converter... Estimated cost $860!! That is a total of $3360!!! After weeks of shuffling me around from one so called manager to another, Chris Baynard finally told me... "IT WAS MY FAULT FOR TRUSTING THE SALESMAN!!!!!" They agreed to do absolutely nothing to make it right.
Details
Phone: (877) 358-7905
Address: 4025 N Main St, Gainesville, FL 32609
Website: http://subarugainesville.com
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