Baker Motor Company of Charleston

I went in for my second car purchase from Baker as my last experience was very positive - I really liked working with them last time. I had a pretty good idea of what I was looking for and told the salesman this. The salesman was very helpful and really made me feel comfortable. I was also introduced to another sales manager and a finance agent who were also very helpful and flexible when it came to price. Again, they made me feel very comfortable and showed me some great deals on cars. I found a few cars I would certainly consider and told them I would be back to make a purchase the next day. The next day, when I came in, I was referred to another sales manager. This young guy totally turned me off from buying a car from Baker. He was worse than the generic everyday sales representatives from Hendrick Chevrolet and the likes. The whole reason why I enjoyed my experience last time was because I really felt as though Baker was there to help me and find me the right car, not steer me toward a way to drain the maximum out of my budget. He wasn't listening to me and kept trying to sell me cars well out of my price range. I wasn't even getting one on one help - I felt like my sale didn't really matter until the other sales agents from the previous night came over to talk with me. On top of it, I went in with a short list of cars the sales agents helped me select the previous day. I asked the sales manager to test drive them, but it took me over an hour just to take a test drive in the car at the top of my list (as it was being test driven already but how long does it take to test drive one car?) I probably would have bought the car had it not been for this sales manager who was so pushy. I wish I could have just ignored this guy and bought the car I liked, but by the time I was finished test driving, I was ready to leave just so I wouldn't have to spend anymore time with this sales manager period.