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        A World of Difference for You and Your Car

        General Info
        Since 1955 The Bennett Automotive Group has built a family tradition of honesty, trust and integrity. We strive to develop mutual, long-term relationships with our Customers through dedicated employees and world-class service. Bennett Toyota offers many automotive products and services to our Allentown area customers. From quality new Toyota vehicles to used cars, we know anyone looking for a vehicle in Allentown will likely find what they want at our dealership. We carry a comprehensive line of Toyota vehicles, including the Corolla, Camry, Yaris, Prius and Avalon, making us a good choice as your Allentown Toyota car dealer. Our services include trusted Toyota car repair, original Toyota parts, and financing to help our customers purchase the car of their dreams.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Local: (610) 437-6711

        Phone: (610) 435-9964

        Fax: (610) 437-1445

        Services/Products
        Auto Sales, Service
        Brands
        Toyota
        Payment method
        all major credit cards, financing available
        Neighborhood
        Southside
        AKA

        Bennett J H Inc

        BENNETT TOYOTA LLC

        J H Bennett Inc

        Other Links

        http://www.bennettcars.com

        http://www.bennetttoyotapa.com

        Categories
        New Car Dealers, Car Rental, Truck Rental, Used Car Dealers
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        Reviews

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        jms253

        09/07/2011

        Overall
        Talk about a rip off. I've be...

        Talk about a rip off. I've been told 2 times already to come in at 7am because then I wouldn't have to wait that long for my car to be done.



        First time should have tipped me off when they told me my moonroof wasn't closing properly - they didn't close it all the way. The oil change and PA inspection was $82.09 that seems reasonable. It took them an hour and 50 minutes to perform those actions.



        Today, the second and last time I will go there I needed my tires balanced and rotated. Usually takes about an hour and a half to perform (from other experiences at my other Toyota dealership I used to go to when I lived in Ohio (I'm originally from PA, went to Ohio for school, came back)). Cain Toyota in Canton, Ohio performed an oil change, balance and rotation of my wheels and changed my windshield wipers for $98.04 in an hour and 39 minutes.



        At Bennett Toyota in Allentown, PA they performed the rotation and balance of the wheels and "cut the front rotors" and asked me to get new rotors because there is a noise (there is actually no noise, I listened for this noise on the way home and there is nothing). These actions took them 2 hours and 11 minutes and they charged $290.72 ... JUST FOR A WHEEL ALIGNMENT AND TO CUT THE ROTOR?!?!?!?! Of course the majority of the bill was labor ($271.90). The parts ($2.36) and tax ($16.46) weren't terrible.



        The service woman (I think her name is Kathy is very nice, there is no problem with her). There is a problem with their billing system .. obviously. I will not allow them to get away with this, I need to cool down before I call them. But I know I will NOT be going back to this dealership for service.

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        Details

        Phone: (888) 329-4761

        Address: 1951 Lehigh St, Allentown, PA 18103

        Website: http://www.bennettcars.com

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